Job Description
Role: Endpoint Engineer
Type: Contract (3 Months)
Location: Norwich, UK
Working Model: Onsite
Working Hours: 37.5 hrs per week (Monday to Friday)
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We are looking for a highly customer-focused Endpoint Engineer to provide exceptional 2nd-line support for our clinical and corporate teams in Norwich.
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What You'll Do
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- Provide 2nd-line remote and on-site support for hardware, software, and peripherals.
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- Build, configure, and deploy workstations and laptops for technology refreshes.
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- Support and manage Active Directory, Windows 11, Office 365, Citrix, and Sophos.
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- Log, track, and resolve incidents within strict SLAs via the IT Service Desk.
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What You Bring
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- Proven experience in 2nd-line IT desktop/hardware support.
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- Strong technical knowledge of Windows 11, M365, and Active Directory.
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- Excellent communication skills with the ability to translate IT jargon for non-technical users.
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- A relevant IT degree, Microsoft Certification, or ITIL Foundation knowledge (highly desirable).
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This is an urgent vacancy with a deadline where the hiring manager is shortlisting for an interview immediately. Please apply with a copy of your CV or send it praveen. sukkala2 @ randstaddigital. Com
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Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Endpoint Engineer - Norwich, UK employer: Randstad Technologies
Randstad Technologies is an excellent employer, offering a dynamic work culture that fosters innovation and collaboration. With a strong focus on employee growth, you will have access to continuous learning opportunities while working in a hybrid model that promotes work-life balance. The diverse locations, including Cardiff, provide a vibrant environment where your contributions are valued and rewarded.
