At a Glance
- Tasks: Provide expert technical support for Windows and Citrix systems.
- Company: Dynamic recruitment agency focused on tech solutions.
- Benefits: Full-time role with competitive pay and potential for shift work.
- Why this job: Join a team where your skills will make a real difference in tech support.
- Qualifications: Relevant certifications and a degree in a technical field required.
- Other info: Opportunity for career growth in a fast-paced environment.
The predicted salary is between 36000 - 60000 £ per year.
A recruitment agency is seeking a Technical Support Analyst to provide second and third-line technical support in Norfolk.
Responsibilities include:
- Managing the onsite Citrix Service Farm
- Planning maintenance work
- Providing expert support for Windows Server and networking issues
The ideal candidate should have relevant certifications and a degree in a technical discipline. This is a full-time role that may include on-call and shift work.
Senior 3rd-Line Technical Analyst – Windows & Citrix in London employer: Randstad Technologies
Contact Detail:
Randstad Technologies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior 3rd-Line Technical Analyst – Windows & Citrix in London
✨Tip Number 1
Network like a pro! Reach out to folks in the industry on LinkedIn or at local tech meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those tricky technical interviews! Brush up on your Windows Server and Citrix knowledge, and be ready to tackle real-world scenarios. Practising with mock interviews can really help us nail those tough questions.
✨Tip Number 3
Show off your skills! If you’ve worked on any relevant projects or have certifications, make sure to highlight them during interviews. We want to see how you can bring value to the team!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Senior 3rd-Line Technical Analyst – Windows & Citrix in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Windows Server and Citrix. We want to see how your skills match the job description, so don’t be shy about showcasing relevant projects or certifications!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Senior 3rd-Line Technical Analyst role. Share specific examples of how you've tackled technical challenges in the past.
Show Off Your Problem-Solving Skills: In your application, give us a glimpse of your troubleshooting process. We love candidates who can think on their feet, so share a story where you resolved a tricky technical issue, especially related to networking or Citrix.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the hiring process!
How to prepare for a job interview at Randstad Technologies
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows Server and Citrix. Be prepared to discuss specific issues you've resolved in the past and how you approached them. This will show your technical expertise and problem-solving skills.
✨Showcase Your Certifications
If you have relevant certifications, make them a focal point during your interview. Bring copies along and be ready to explain how each certification has equipped you for the role. This demonstrates your commitment to professional development.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your troubleshooting abilities. Practice articulating your thought process when diagnosing and resolving technical issues, especially those related to Citrix and networking.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions about the team dynamics, maintenance planning, or the technologies they use. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you.