At a Glance
- Tasks: Provide hands-on IT support for users and troubleshoot tech issues in a fast-paced environment.
- Company: Established IT firm with a focus on high-profile clients in London.
- Benefits: Competitive pay of £24 per hour, 12-month contract, and onsite experience.
- Other info: Great opportunity for career growth while working with cutting-edge technology.
- Why this job: Be the go-to tech guru and make a real difference in a dynamic corporate setting.
- Qualifications: Experience in IT support, hardware imaging, and troubleshooting mobile systems.
The predicted salary is between 24 - 24 £ per hour.
A well-established IT firm is looking for an experienced IT Technical Support Engineer to join a high-profile client in London, where you will act as the go-to hands-and-eyes technician for all end-user technology requirements. This is a fast-paced, high-touch environment where you will directly support everyone from general business users to senior executives.
- PC Deployment: Build, image, and install Windows desktops, laptops, and peripheral hardware.
- Troubleshoot: Resolve everyday hardware, software, and IT service requests.
- Mobile & AV Support: Set up corporate iPhones/Androids and help run video meetings (Webex/Teams).
- Asset Inventory: Keep an accurate, up-to-date log of all office IT hardware in the tracking tool.
- IT Documentation: Write and update simple guides and procedures for the support team.
- Proven track record: Delivering fast-paced, high-touch floor and deskside support in demanding corporate environments.
- Imaging & Deployment: Solid experience handling end-to-end hardware imaging, staging, configurations, and large-scale rollouts.
- Proficient: In managing tech tickets and logging office hardware inventory using enterprise platforms like ServiceNow.
- Skilled: At troubleshooting mobile operating systems (iOS/Android) and setting up video conferencing or webinars (Webex/Teams).
12 Months Contract (Inside IR35) | London based - 5 Days onsite | £24 per hour Umbrella
If you are an IT Support Engineer or Field Engineer looking for your next challenging role working with the latest technologies, serving as the face of onsite IT support, then this could be the perfect opportunity for you!
IT Services Support Engineer in London employer: Randstad Technologies
Join a dynamic IT firm in London that values innovation and employee development, offering a collaborative work culture where your contributions directly impact high-profile clients. With competitive pay and opportunities for professional growth, you'll thrive in a fast-paced environment while working with cutting-edge technology and a diverse team dedicated to excellence in IT support.
