At a Glance
- Tasks: Support end-users with tech needs and troubleshoot hardware/software issues.
- Company: Established IT firm with a dynamic and fast-paced environment.
- Benefits: Competitive pay of £24/hour, 12-month contract, and hands-on experience.
- Other info: Opportunity to work with cutting-edge technology and grow your career.
- Why this job: Be the go-to tech guru for a high-profile client in London.
- Qualifications: Experience in IT support and strong troubleshooting skills required.
The predicted salary is between 24 - 24 £ per hour.
A well-established IT firm is looking for an experienced IT Technical Support Engineer to join a high-profile client in London, where you will act as the go-to hands-and-eyes technician for all end-user technology requirements. This is a fast-paced, high-touch environment where you will directly support everyone from general business users to senior executives.
- PC Deployment: Build, image, and install Windows desktops, laptops, and peripheral hardware.
- Troubleshoot: Resolve everyday hardware, software, and IT service requests.
- Mobile & AV Support: Set up corporate iPhones/Androids and help run video meetings (Webex/Teams).
- Asset Inventory: Keep an accurate, up-to-date log of all office IT hardware in the tracking tool.
- IT Documentation: Write and update simple guides and procedures for the support team.
- Proven track record delivering fast-paced, high-touch floor and deskside support in demanding corporate environments.
- Imaging & Deployment: Solid experience handling end-to-end hardware imaging, staging, configurations, and large-scale rollouts.
- Proficient in managing tech tickets and logging office hardware inventory using enterprise platforms like ServiceNow.
- Skilled at troubleshooting mobile operating systems (iOS/Android) and setting up video conferencing or webinars (Webex/Teams).
12 Months Contract (Inside IR35) | London based - 5 Days onsite | £24 per hour Umbrella
If you are an IT Support Engineer or Field Engineer looking for your next challenging role working with the latest technologies, serving as the face of onsite IT support, then this could be the perfect opportunity for you!
IT Assets - Field Support Engineer in London employer: Randstad Technologies
Join a dynamic and well-established IT firm in London, where you will thrive in a fast-paced, high-touch environment that values your expertise as an IT Field Support Engineer. With a strong focus on employee growth and development, the company offers a collaborative work culture, competitive pay, and the opportunity to work with cutting-edge technologies while directly supporting a diverse range of users from business professionals to senior executives.
