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- Tasks: Provide top-notch customer service and solve problems for clients remotely.
- Company: Join a leading consultancy firm with a strong reputation.
- Benefits: Competitive pay, flexible remote work, and a supportive team environment.
- Why this job: Make a difference by helping customers while working from home.
- Qualifications: Must speak Welsh and have prior customer service experience.
- Other info: 6-month contract with potential for growth in a dynamic setting.
The predicted salary is between 10 - 13 £ per hour.
Customer Service Remote working 6 months Contract £12 to £16 per hour Monday to Friday 9am to 5pm *must be able to speak Welsh*
A top tier consultancy firm is looking for a customer service advisor to join their team and contribute to Back Office tasks. You will play a key role within the organisation and solve problems following the correct protocol and guidelines.
Essential Skills
- Prior experience in a customer service role
- Must be able to speak to stakeholders at all levels in Welsh
- Back Office experience
If interested please apply directly to the AD or send CVs to (see below). Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Customer Service Advisor- Welsh Speaking in London employer: Randstad Technologies
Contact Detail:
Randstad Technologies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor- Welsh Speaking in London
✨Tip Number 1
Make sure you brush up on your Welsh! Since this role requires you to speak Welsh fluently, practice common customer service phrases and scenarios. This will help you feel more confident during the interview.
✨Tip Number 2
Research the company and its values. Knowing what the consultancy firm stands for can give you an edge in the interview. We want to see how you align with their mission and how you can contribute to their team.
✨Tip Number 3
Prepare for situational questions. Think about past experiences where you solved problems or dealt with difficult customers. We love hearing about real-life examples that showcase your skills!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals like you to join our team.
We think you need these skills to ace Customer Service Advisor- Welsh Speaking in London
Some tips for your application 🫡
Show Off Your Welsh Skills: Since this role requires you to speak Welsh, make sure to highlight your language skills in your application. We want to see how you can communicate effectively with stakeholders in both Welsh and English!
Tailor Your CV: Don’t just send the same CV for every job! We recommend tweaking your CV to match the job description. Focus on your customer service experience and any relevant back office tasks you've handled before.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about why you’re a great fit for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Randstad Technologies
✨Brush Up on Your Welsh
Since this role requires you to speak Welsh, make sure you're comfortable with the language. Practise common customer service phrases and scenarios in Welsh so you can communicate confidently during the interview.
✨Know Your Customer Service Basics
Review key customer service principles and be ready to discuss your previous experiences. Think of specific examples where you've successfully resolved issues or improved customer satisfaction, as this will show your capability in a similar role.
✨Familiarise Yourself with Back Office Tasks
Understand what back office tasks entail and be prepared to discuss how your experience aligns with these responsibilities. This could include data entry, processing orders, or managing customer records, so have relevant examples ready.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and what success looks like in this role. This shows your genuine interest and helps you assess if it's the right fit for you.
