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For Companies At a Glance
- Tasks: Provide hands-on IT support for hardware, software, and networking issues.
- Company: Join Randstad Technologies, a leader in tech recruitment, in a beautiful coastal town.
- Benefits: Enjoy a flexible work environment with potential contract extensions.
- Why this job: Gain valuable experience while working in a scenic location with a supportive team.
- Qualifications: Strong IT skills, UK driving licence, and experience with Microsoft Office 365 required.
- Other info: This is a 6-month contract role with opportunities for growth.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
?? IT Support Technician – 6-Month Contract | Onsite – Cullen, Moray ??Start Date: ASAPLocation: Cullen, MorayDuration: 6 months (with possible extension)Work Type: 5 Days Onsite (with occasional flexibility)
Are you a hands-on IT Support professional looking for your next contract role in a scenic coastal location? We are currently seeking a proactive and technically skilled IT Support Technician to join our team in Cullen, Moray for a 6-month contract. You'll be supporting users onsite across hardware, software, cloud, and networking – ensuring smooth IT operations and exceptional service.
?? Key Responsibilities:
- Deliver telephone, remote, and onsite IT support within agreed SLAs.
- Diagnose and resolve hardware, software, cloud, and networking issues.
- Perform root cause analysis via system and event logs.
- Install and configure servers, network hardware, and software systems.
- Liaise with third-party providers for escalated technical issues.
?? Essential Skills:
- Strong experience with Microsoft Office 365, Windows Server & desktop environments.
- Good grasp of networking: TCP/IP, DNS, DHCP, VPN, routing, switches, firewalls.
- Experience with Exchange, POP/IMAP, and Office 365 email platforms.
- Hands-on with printers, antivirus setup, and basic cybersecurity awareness.
- Excellent diagnostic, troubleshooting, and communication skills.
- UK Driving Licence is essential (site visits required).
�? Desirable (but not essential):
- Familiarity with VOIP systems, Azure, virtualisation (VMware/Hyper-V).
- Experience with Microsoft SQL Server and accounting software like Sage, Xero, Pegasus Opera.
Randstad Technologies is acting as an Employment Business in relation to this vacancy.
IT Systems Engineer employer: Randstad Technologies
Contact Detail:
Randstad Technologies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Systems Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Microsoft Office 365 and Windows Server. Being able to discuss your hands-on experience with these tools during an interview will demonstrate your suitability for the role.
✨Tip Number 2
Prepare to showcase your troubleshooting skills by thinking of examples where you've successfully resolved IT issues. This could involve discussing how you diagnosed a problem or improved a process, which is crucial for the IT Support Technician role.
✨Tip Number 3
Since the role requires onsite support, ensure you have a valid UK Driving Licence and be ready to discuss your availability for site visits. This shows your commitment and readiness to meet the job's requirements.
✨Tip Number 4
Network with professionals in the IT field, especially those who have experience in similar roles. Engaging with others can provide insights into the company culture and expectations, which can be beneficial during your interview.
We think you need these skills to ace IT Systems Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support, particularly with Microsoft Office 365, Windows Server, and networking. Use specific examples to demonstrate your skills in diagnosing and resolving technical issues.
Craft a Strong Cover Letter: Write a cover letter that showcases your hands-on experience and technical skills. Mention your familiarity with the key responsibilities listed in the job description and express your enthusiasm for working in Cullen, Moray.
Highlight Relevant Skills: In your application, emphasise your diagnostic, troubleshooting, and communication skills. Make sure to mention any experience you have with cloud services, networking protocols, and third-party provider liaison.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an IT Support Technician role.
How to prepare for a job interview at Randstad Technologies
✨Showcase Your Technical Skills
Be prepared to discuss your experience with Microsoft Office 365, Windows Server, and networking concepts. Highlight specific examples of how you've diagnosed and resolved issues in these areas, as this will demonstrate your hands-on expertise.
✨Prepare for Scenario-Based Questions
Expect questions that ask you to solve hypothetical IT problems. Practise articulating your thought process when diagnosing hardware or software issues, as well as how you would handle escalated technical challenges with third-party providers.
✨Demonstrate Communication Skills
Since you'll be providing support to users, effective communication is key. Prepare to explain complex technical concepts in simple terms, and share examples of how you've successfully communicated with non-technical users in the past.
✨Research the Company and Location
Familiarise yourself with the company and its operations in Cullen, Moray. Understanding the local context can help you tailor your responses and show genuine interest in the role and the area, which can set you apart from other candidates.
