At a Glance
- Tasks: Provide rapid-response IT support on the trading floor and for remote teams.
- Company: Join a leading global financial institution with a high-performing tech team.
- Benefits: Competitive daily rate, hands-on experience, and potential contract extension.
- Other info: Fast-paced environment with opportunities for career growth and development.
- Why this job: Be at the heart of trading operations and make a real impact in finance.
- Qualifications: Experience in IT support and strong problem-solving skills required.
The predicted salary is between 60000 - 60000 £ per year.
IT Desktop Support Analyst - Trading Financial Markets London (5 days Onsite) Contract till the end of the year plus extension £300 a day Inside IR35.
Randstad Digital have partnered up with a leading global financial institution to find an exceptional IT Support Analyst to join their high-performing London tech team. This is a fast-paced, high-touch role where you will be directly responsible for supporting the core infrastructure that powers daily trading operations. Sitting physically on the trade floor, you will provide rapid-response technical assistance to front-office teams, market analysts, and senior business executives. This position offers a perfect balance between modern cloud desktop administration and hands-on hardware engineering in a prestigious, reward-driven environment.
Key Responsibilities:- Provide fast, friendly IT support face-to-face on the trading floor and for remote workers.
- Build, set up, and fix laptops, desktops, and specialized trader equipment.
- Handle account setups, software licenses, and access permissions for staff joining or leaving the company.
- Manage user accounts and security groups using modern Microsoft cloud tools.
- Fix internet, network, and secure connection (VPN) problems.
- Keep track of IT issues and work with other tech teams to solve bigger problems.
IT Helpdesk Analyst - Trading employer: Randstad Technologies
Join a prestigious global financial institution in London, where you will thrive in a dynamic and rewarding work culture that prioritises employee growth and development. As an IT Helpdesk Analyst, you will enjoy the benefits of working alongside talented professionals in a fast-paced environment, with opportunities for hands-on experience in both cloud desktop administration and hardware engineering. This role not only offers competitive compensation but also places you at the heart of trading operations, ensuring your contributions are valued and impactful.
StudySmarter Expert Advice🤫
We think this is how you could land IT Helpdesk Analyst - Trading
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend meetups, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for those interviews! Research the company and the role thoroughly. Be ready to discuss how your skills in IT support and troubleshooting can make a difference on the trading floor.
✨Tip Number 3
Show off your hands-on skills! If you’ve got experience with hardware setup and troubleshooting, be sure to highlight that. Bring examples of how you've solved tech issues quickly in high-pressure environments.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities that might just be perfect for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace IT Helpdesk Analyst - Trading
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the IT Helpdesk Analyst role. Highlight your experience with desktop support, especially in fast-paced environments like trading floors. We want to see how your skills match what we're looking for!
Showcase Relevant Skills:Don’t forget to showcase your technical skills! Mention your experience with Microsoft cloud tools, hardware engineering, and any troubleshooting you've done. This will help us see that you’re ready to jump right into the action.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about IT support in financial markets. We love seeing enthusiasm and a bit of personality, so let us know what drives you!
Apply Through Our Website:Finally, make sure to apply through our website. It’s the best way for us to receive your application and keep track of everything. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Randstad Technologies
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around desktop support and cloud tools. Be ready to discuss specific troubleshooting scenarios you've handled in the past, as this role demands quick thinking and problem-solving skills.
✨Understand the Trading Environment
Familiarise yourself with how trading floors operate and the types of technology used. Knowing the basics of trading systems and the urgency of the environment will help you demonstrate that you can thrive under pressure.
✨Showcase Your Communication Skills
Since you'll be providing support directly to front-office teams and executives, practice explaining technical issues in simple terms. Highlight any experience you have in customer service or face-to-face support during the interview.
✨Prepare for Scenario-Based Questions
Expect questions that put you in real-life situations, like handling a critical IT issue during trading hours. Think through your approach to these scenarios and be ready to explain your thought process clearly and confidently.
