At a Glance
- Tasks: Lead the transition of critical infrastructure services for the Emergency Services Network.
- Company: Join a dynamic team focused on essential public safety communications.
- Benefits: Competitive pay, flexible working locations, and a chance to make a real difference.
- Other info: Immediate start with a 6-month contract and potential for future opportunities.
- Why this job: Be at the forefront of transforming emergency services with your project management skills.
- Qualifications: Experience in service transition and knowledge of ITIL framework required.
The predicted salary is between 61408 - 75000 £ per year.
Location: London, Birmingham, Manchester, Sheffield
Duration: 6 Months (Immediate Start)
The Role: We are seeking an experienced Service Transition Project Manager for a critical 6-month contract focused on the Emergency Services Network (ESN). This is a high-stakes role acting as the bridge between project delivery and live operations. You will ensure all new and changed critical infrastructure services are resilient, supportable, and meet strict operational readiness and service acceptance standards before going live.
Key Responsibilities:
- Own the Transition Lifecycle: Lead the managed service introduction end-to-end across internal teams, customers, and third-party suppliers.
- Establish Operational Models: Define support arrangements, SLAs, OLAs, monitoring, and operational runbooks.
- Drive Governance: Enforce service acceptance criteria and manage transition plans, milestones, risks, and formal handover approvals.
What We Are Looking For:
- Service Transition Expertise: Proven experience transitioning large-scale IT, telecom, or infrastructure services into live environments (ITIL framework).
ESN Service Transition Project Manager employer: Randstad Technologies
As a leading player in the Emergency Services Network sector, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee growth and development. Our London, Birmingham, Manchester, and Sheffield locations offer unique opportunities to engage in meaningful projects that directly impact public safety, while our commitment to professional development ensures that you will thrive in your career with us.
