At a Glance
- Tasks: Manage transport bookings and customer communications in a fast-paced environment.
- Company: Join DS Smith, a leading name in the manufacturing and transport sector.
- Benefits: Enjoy competitive pay, paid holidays, and exclusive discounts.
- Other info: Flexible shifts with a supportive team throughout your journey.
- Why this job: Be part of a dynamic team with opportunities for career progression.
- Qualifications: Previous admin or customer service experience and strong IT skills required.
The predicted salary is between 30000 - 35000 £ per year.
Are you an experienced administrator or customer service advisor? DS Smith are currently looking for an experienced Administrator to work in their Milton Keynes depot. This role is ideal for someone with previous admin and customer service experience within a manufacturing/warehouse/transport environment.
Shifts: 06:00 AM till 18:00 PM 4 on 4 off, including weekends
Pay: £16.63
Duration: Ongoing
Location: DS Smith, Andersen Gate, Milton Keynes, MK4 4AE
Main tasks include:
- Manage communication with customers outside of standard business hours, ensuring queries and issues are handled promptly.
- Coordinate and book transport for outbound deliveries outside of normal operating hours.
- Arrange delivery bookings via phone and email, ensuring all required information is accurately recorded.
- Maintain and update tracking reports for all inbound and outbound orders, always ensuring data accuracy.
- Process orders within the system and allocate them to the relevant shipments.
- Cross-check delivery documentation against received goods and highlight any discrepancies or issues.
- Monitor and record transport-related costs, updating financial tracking reports accordingly.
- Track and report on OTIF (On Time In Full) performance, ensuring data is kept up to date.
- Liaise with Customer Service teams during business hours to ensure smooth operational flow and issue resolution.
- Book transport through pallet networks and parcel carriers, ensuring cost-effective and timely delivery solutions.
Requirements:
- Excellent IT skills and proficient in the use of Google suite & Microsoft Office suite.
- Flexible and adaptable attitude with ability to prioritise a range of different tasks.
- Exceptional communication skills, at all levels, both written and verbal.
- Excellent organisational and time management skills.
- Confident, enthusiastic and tenacious.
- Previous admin or customer service experience.
Benefits:
- Advice and editing on your current CV.
- Dedicated team throughout your journey within the role.
- Paid holiday.
- Exclusive online services including restaurant and retail discounts.
- Chance to receive £25 for referring a friend.
- Opportunity for progression into permanent roles.
- Competitive rates of pay.
All applicants are subject to vetting checks including but not limited to: Right to work check, medical check and reference check.
Transport Administrator - Milton Keynes employer: Randstad Technologies Recruitment
At DS Smith, we pride ourselves on being an excellent employer, offering a supportive work culture that values teamwork and communication. Our Milton Keynes depot provides a dynamic environment where employees can thrive, with opportunities for career progression and competitive pay. Enjoy benefits such as paid holidays, exclusive discounts, and a dedicated team to assist you throughout your journey with us.
Contact Details:
Randstad Technologies Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Transport Administrator - Milton Keynes
✨Tip Number 1
Network like a pro! Reach out to your connections in the transport and logistics sector. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for the interview by researching DS Smith and their operations. Knowing their values and recent news can help you stand out and show you’re genuinely interested.
✨Tip Number 3
Practice common interview questions related to admin and customer service roles. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we’re here to support you every step of the way.
We think you need these skills to ace Transport Administrator - Milton Keynes
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your admin and customer service experience, especially in transport or manufacturing. We want to see how your skills match the role, so don’t be shy about showcasing relevant achievements!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Transport Administrator role. Keep it friendly and professional, and let us know what excites you about working with DS Smith.
Show Off Your IT Skills:Since we’re looking for someone with excellent IT skills, make sure to mention your proficiency in Google Suite and Microsoft Office. If you’ve got any specific examples of how you’ve used these tools effectively, share them with us!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Randstad Technologies Recruitment
✨Know Your Stuff
Make sure you understand the role of a Transport Administrator inside out. Familiarise yourself with the key tasks mentioned in the job description, like managing communication with customers and coordinating transport bookings. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Skills
Highlight your IT skills, especially with Google and Microsoft Office suites. Be ready to discuss how you've used these tools in previous roles, particularly in admin or customer service settings. If you have examples of how you've maintained data accuracy or managed tracking reports, share those stories!
✨Communication is Key
Since this role involves liaising with customers and teams, practice your communication skills. Think about how you can demonstrate your exceptional verbal and written communication abilities during the interview. You might even want to prepare a few scenarios where you successfully resolved issues or improved processes through effective communication.
✨Be Ready for Flexibility
The job requires a flexible and adaptable attitude, so be prepared to discuss how you've handled changing priorities in the past. Share examples of times when you had to juggle multiple tasks or adapt to unexpected challenges. This will show that you can thrive in a dynamic environment like DS Smith's transport operations.
