Commercial Digital Business Analyst
Location: Maidenhead (Hybrid 3- 4 days a week onsite)
Contract Duration: 12 months fixed term contract
Job description
- Supporting the Commercial team in deep analysis of new Commercial initiatives and opportunities, including but not limited to opportunities surfaced from the Innovation Team and wider workforce.
- Using analytical skills to deeply understand current business processes, identify bottlenecks and triage potential solutions to drive commercial excellence.
- Produce 'as-is' and proposed 'to-be' process maps, data flow diagrams and documentation for systems and solutions.
- Using approved client's tools to build, configure and maintain compliant digital solutions or components to enhance Commercial and wider business functions.
- Liaising with Client's teams and 3rd party suppliers regarding commercial projects and initiatives in order to provide guidance, training and appropriate signposting.
- Providing remote demonstrations of new Commercial initiatives (software, platforms or processes) to client teams to explain, educate and adopt.
- Support the Senior Specialist Commercial Digital Solutions in maintaining appropriate Software Development Lifecycle and associated documentation.
- Liaising with appropriate EMEA personnel to support execution on Commercial and data privacy driven initiatives where appropriate.
Major Accountabilities
- Ensures that all activities are performed in compliance with quality system requirements.
- Deliver accurate, timely, consistent, and quality customer support service.
- Identify and implement solutions to data privacy, data management and integration issues and concerns, including proactive prevention strategies.
Education
- Further or higher education to degree level or equivalent.
- Minimum IT education requirements are necessary so that the individual can manage the complexity and scope of the role.
- Project management skills.
- Skilled in using M365 suite of tools including Power BI, SharePoint, Power Apps and Power Automate.
- Ability to upskill rapidly in emerging M365 tools and best practice.
Background
- Project management skills.
- Experience of working in a business analysis role.
- Understanding of data security principles and privacy by design.
- Customer services or business support experience
If you're excited about application security, identity management, and creating robust, secure solutions for modern architectures, we want to hear from you!
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Business Analyst - Healthcare in Thatcham employer: Randstad Technologies Recruitment
Join a dynamic team in Newcastle where your contributions as a Customer Service Representative will be valued and recognised. We pride ourselves on fostering a collaborative work culture that prioritises employee growth, offering training and development opportunities to enhance your skills. With a focus on delivering exceptional customer service, you'll enjoy a supportive environment that encourages teamwork and innovation, making it an excellent place for meaningful and rewarding employment.
Contact Details:
Randstad Technologies Recruitment Recruitment Team
