Randstad Technologies Recruitment in London is seeking a Technical Service Delivery Manager (Technical Account Manager) for a 6-month contract with potential extension. The role is based in London with occasional onsite presence and offers a pay rate of £28-£32 per hour Inside IR35.
You will lead incident escalations (Sev-1/Sev-2), manage client relationships, and drive service improvements through QBRs and RCA reports, leveraging ITIL practices and strong networking knowledge (Cisco/Juniper).
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Technical Account Manager: Network Incident & Availability employer: Randstad Technologies Recruitment
Join a dynamic team in Newcastle where your contributions as a Customer Service Representative will be valued and recognised. We pride ourselves on fostering a collaborative work culture that prioritises employee growth, offering training and development opportunities to enhance your skills. With a focus on delivering exceptional customer service, you'll enjoy a supportive environment that encourages teamwork and innovation, making it an excellent place for meaningful and rewarding employment.
Contact Details:
Randstad Technologies Recruitment Recruitment Team
