At a Glance
- Tasks: Lead the transition of critical infrastructure services to ensure operational readiness.
- Company: Dynamic tech company with a focus on innovative service delivery.
- Benefits: Competitive pay, hybrid work model, and immediate start.
- Other info: Join a team that values resilience and quality in service delivery.
- Why this job: Be at the forefront of service transitions in a fast-paced environment.
- Qualifications: Experience in IT service transitions and strong stakeholder management skills.
The predicted salary is between 60000 - 75000 £ per year.
Location: London, Birmingham, Manchester, Sheffield
Hybrid: 3 days onsite
Duration: 6 Months (Immediate Start)
The Role: We are seeking an experienced Service Transition Project Manager for a critical 6-month contract. This is a high-stakes role acting as the bridge between project delivery and live operations. You will ensure all new and changed critical infrastructure services are resilient, supportable, and meet strict operational readiness and service acceptance standards before going live.
Key Responsibilities:
- Own the Transition Lifecycle: Lead the managed service introduction end-to-end across internal teams, customers, and third-party suppliers.
- Establish Operational Models: Define support arrangements, SLAs, OLAs, monitoring, and operational runbooks.
- Drive Governance: Enforce service acceptance criteria and manage transition plans, milestones, risks, and formal handover approvals.
What We Are Looking For:
- Service Transition Expertise: Proven experience transitioning large-scale IT, telecom, or infrastructure services into live environments (ITIL framework).
- Critical Infrastructure Background: Experience in telecoms, networks, data centres, or facilities/estates management.
- Stakeholder Management: Strong governance skills with the ability to manage third-party suppliers and hold the line on quality.
- Immediate Availability: Ready to hit the ground running for a fast-paced, 6-month execution phase.
Apply now with your updated CV for immediate consideration.
Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Service Transition Project Manager employer: Randstad Technologies Recruitment
Randstad Technologies is an exceptional employer that fosters a dynamic work culture in the heart of London, offering employees the chance to thrive in a fast-paced environment. With a strong focus on professional development, we provide ample opportunities for growth and advancement within the IT sector, alongside competitive benefits that enhance work-life balance. Join us to be part of a supportive team that values innovation and collaboration, making every day at work both meaningful and rewarding.
Contact Details:
Randstad Technologies Recruitment Recruitment Team
