Service Delivery Manager

Service Delivery Manager

London Full-Time 78000 - 91000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead global initiatives in IT and business within the insurance sector.
  • Company: Join Randstad Technologies, a top recruitment firm in IT & Engineering.
  • Benefits: Enjoy a hybrid work model and competitive salary of £90,000-£95,000.
  • Why this job: Make an impact in a pivotal leadership role with a focus on service delivery.
  • Qualifications: 10+ years in management, with strong insurance sector experience and IT infrastructure skills.
  • Other info: Confidential discussions available for interested candidates.

The predicted salary is between 78000 - 91000 £ per year.

Service Delivery Manager – Insurance Sector 📍 Location: London (Hybrid – 3 days on-site) 💼 Type: Permanent 💷 Salary: £90,000-£95,000 per annum (CTC) Are you an experienced Service Delivery Manager with a strong background in IT infrastructure and a deep understanding of the insurance sector? We\’re working with a leading player in the industry to find a senior-level professional who can drive complex, global initiatives across technology and business functions. ✅ Key Requirements: 10+ years\’ experience in product, project, programme or portfolio management Solid track record in the insurance or reinsurance sector – this is essential Hands-on experience in IT infrastructure engineering (3+ years) Proven success managing complex, multi-year global projects Strong knowledge of Agile delivery methodologies Experience working with third-party vendors to deliver technology solutions 💻 Technical & Functional Expertise: High-level understanding of frontend development (ReactJS, Webpack, HTML5, CSS, Bootstrap, jQuery) Familiarity with UI/UX best practices, responsive layouts, and accessibility standards Experience with insurance/reinsurance systems and data platforms Strong grasp of product lifecycle development and enterprise software delivery Ability to work across business and technical teams, translating customer needs into clear delivery roadmaps 🧠 You\’ll bring: A background in the insurance industry or a closely related domain The ability to make confident decisions in fast-paced, deadline-driven environments Excellent communication and stakeholder management skills A strategic mindset with hands-on technical awareness Proven ability to drive service management initiatives across complex organisations Interested? If you\’re ready to bring your experience in service delivery, infrastructure, and insurance systems to a pivotal leadership role, we\’d love to hear from you. Apply now for a confidential discussion. Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business

Service Delivery Manager employer: Randstad Technologies Recruitment

As a leading player in the insurance sector, our company offers an exceptional work environment that fosters innovation and collaboration. With a hybrid working model based in London, employees enjoy a balanced lifestyle while engaging in complex global initiatives that drive their professional growth. We prioritise employee development through continuous learning opportunities and a supportive culture that values diverse perspectives, making us an attractive employer for those seeking meaningful and rewarding careers.
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Contact Detail:

Randstad Technologies Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Delivery Manager

✨Tip Number 1

Network with professionals in the insurance sector, especially those who are already in service delivery roles. Attend industry events or webinars to connect with potential colleagues and learn about the latest trends and challenges in the field.

✨Tip Number 2

Familiarise yourself with Agile methodologies if you haven't already. Consider obtaining a certification or attending workshops that focus on Agile delivery, as this knowledge is crucial for managing complex projects effectively.

✨Tip Number 3

Research the specific technology stack used by the company you're applying to. Understanding their IT infrastructure and any tools they use will help you speak confidently about how your experience aligns with their needs during interviews.

✨Tip Number 4

Prepare examples of past projects where you've successfully managed service delivery initiatives. Be ready to discuss how you navigated challenges and collaborated with third-party vendors, as these experiences will demonstrate your capability for the role.

We think you need these skills to ace Service Delivery Manager

Service Delivery Management
IT Infrastructure Engineering
Project Management
Agile Methodologies
Stakeholder Management
Communication Skills
Vendor Management
Frontend Development (ReactJS, HTML5, CSS)
UI/UX Best Practices
Insurance Sector Knowledge
Data Platform Experience
Product Lifecycle Development
Strategic Thinking
Decision-Making Skills
Cross-Functional Collaboration

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your 10+ years of experience in product, project, programme, or portfolio management, especially within the insurance sector. Emphasise your hands-on experience in IT infrastructure engineering and any relevant Agile methodologies you've worked with.

Craft a Compelling Cover Letter: In your cover letter, explain why you are the perfect fit for the Service Delivery Manager role. Discuss your strategic mindset, decision-making abilities in fast-paced environments, and how your background aligns with the company's needs in the insurance industry.

Showcase Technical Expertise: Highlight your technical skills related to frontend development and UI/UX best practices. Mention specific technologies like ReactJS, HTML5, and CSS that you are familiar with, as well as your experience with insurance systems and data platforms.

Demonstrate Stakeholder Management Skills: Provide examples in your application of how you've successfully managed stakeholders in previous roles. This could include instances where you translated customer needs into delivery roadmaps or collaborated with third-party vendors to deliver technology solutions.

How to prepare for a job interview at Randstad Technologies Recruitment

✨Showcase Your Experience in the Insurance Sector

Make sure to highlight your 10+ years of experience in the insurance or reinsurance sector. Be prepared to discuss specific projects you've managed and how they relate to the role, as this is a key requirement for the position.

✨Demonstrate Technical Proficiency

Since the role requires hands-on experience in IT infrastructure engineering, be ready to talk about your technical skills, especially in frontend development technologies like ReactJS and HTML5. Providing examples of how you've applied these skills in past projects will strengthen your case.

✨Emphasise Agile Methodologies

Given the importance of Agile delivery methodologies in this role, prepare to discuss your experience with Agile practices. Share examples of how you've successfully implemented Agile in previous projects and the impact it had on project outcomes.

✨Prepare for Stakeholder Management Questions

Excellent communication and stakeholder management skills are crucial for this position. Think of instances where you've effectively managed stakeholders, resolved conflicts, or translated customer needs into actionable plans. This will demonstrate your ability to navigate complex organisational structures.

Service Delivery Manager
Randstad Technologies Recruitment
R
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