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- Tasks: Own the renewal process, maximise retention, and identify upsell opportunities.
- Company: Join a dynamic team focused on customer relationships and business growth.
- Benefits: Enjoy a collaborative environment with opportunities for professional development.
- Why this job: Make a real impact while working with cross-functional teams in a fast-paced setting.
- Qualifications: 1-3 years in customer success or account management; strong negotiation skills required.
- Other info: Ready to elevate your career? Apply now!
The predicted salary is between 28800 - 43200 £ per year.
Are you passionate about building strong customer relationships and driving business growth? Join our client as a Renewals Specialist, where you\’ll own the end-to-end renewal process, maximize retention, and uncover upsell opportunities. You\’ll work closely with Sales, Customer Success, and Product teams to ensure seamless renewals and satisfied customers. What You\’ll Do: Manage and close renewals with existing customers Minimize churn while identifying growth opportunities Collaborate cross-functionally on customer strategy Drive timely, accurate renewals with a data-driven approachWhat We\’re Looking For: 1-3 years in customer success, renewals, or account management Strong negotiation and communication skills Experience with Salesforce, NetSuite, or similar CRM tools A proactive, customer-first attitude If you\’re ready to take your skills to the next level and make a difference in a dynamic environment, we want to hear from you! Apply now or send your CV to sharmistha. ghosal @ randstad .co .uk Randstad Technologies is acting as an Employment Business in relation to this vacancy
Renewals Specialist employer: Randstad Technologies Recruitment
Contact Detail:
Randstad Technologies Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Renewals Specialist
✨Tip Number 1
Familiarise yourself with the key metrics and strategies used in customer renewals. Understanding how to measure retention rates and identify upsell opportunities will show your potential employer that you're proactive and knowledgeable about the role.
✨Tip Number 2
Brush up on your negotiation skills. Since the role involves managing renewals, being able to negotiate effectively with customers can set you apart from other candidates. Consider role-playing scenarios with friends or colleagues to practice.
✨Tip Number 3
Get comfortable with CRM tools like Salesforce or NetSuite. If you haven't used these platforms before, take some time to explore their features through online tutorials or free trials. This will demonstrate your readiness to hit the ground running.
✨Tip Number 4
Network with professionals in customer success or renewals roles. Attend industry events or join relevant online communities to connect with others in the field. This can provide valuable insights and potentially lead to referrals for the position.
We think you need these skills to ace Renewals Specialist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Renewals Specialist position. Tailor your application to highlight your relevant experience in customer success, renewals, or account management.
Highlight Relevant Experience: In your CV and cover letter, emphasise your 1-3 years of experience in similar roles. Provide specific examples of how you've managed renewals, minimised churn, and identified growth opportunities in previous positions.
Showcase Your Skills: Make sure to mention your strong negotiation and communication skills. If you have experience with Salesforce, NetSuite, or other CRM tools, include this information prominently in your application.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your proactive, customer-first attitude. Explain why you're excited about the opportunity and how you can contribute to the company's success in driving renewals and customer satisfaction.
How to prepare for a job interview at Randstad Technologies Recruitment
✨Showcase Your Customer Success Experience
Be prepared to discuss your previous roles in customer success, renewals, or account management. Highlight specific examples where you successfully managed renewals and minimised churn, as this will demonstrate your capability for the Renewals Specialist position.
✨Demonstrate Strong Negotiation Skills
Since negotiation is key in this role, think of scenarios where you've had to negotiate terms or resolve conflicts. Practise articulating these experiences clearly, focusing on the outcomes and how they benefited both the customer and the company.
✨Familiarise Yourself with CRM Tools
As experience with Salesforce, NetSuite, or similar CRM tools is essential, make sure you can discuss your proficiency with these platforms. If possible, prepare to share how you've used data from these tools to drive renewals and identify upsell opportunities.
✨Adopt a Customer-First Mindset
During the interview, convey your proactive, customer-first attitude. Share examples of how you've gone above and beyond for customers in the past, as this aligns perfectly with the expectations for the Renewals Specialist role.
