Retail IT Support Specialist β€” 1st Line in Portsmouth

Retail IT Support Specialist β€” 1st Line in Portsmouth

Portsmouth Full-Time On-site
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Randstad Technologies Recruitment is seeking a proactive Retail IT Service Desk Analyst (1st Line) to support our client's nationwide retail stores from Portsmouth. You will handle POS, CRM, and device issues, delivering high-touch customer service in a fast-paced retail environment.

You'll troubleshoot EPOS hardware, printers, mobile devices, and network connectivity, logging incidents in ServiceNow and collaborating with store teams across the UK/Ireland. Some travel may be required.

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Retail IT Support Specialist β€” 1st Line in Portsmouth employer: Randstad Technologies Recruitment

Join a dynamic team in Newcastle where your contributions as a Customer Service Representative will be valued and recognised. We pride ourselves on fostering a collaborative work culture that prioritises employee growth, offering training and development opportunities to enhance your skills. With a focus on delivering exceptional customer service, you'll enjoy a supportive environment that encourages teamwork and innovation, making it an excellent place for meaningful and rewarding employment.

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Contact Details:

Randstad Technologies Recruitment Recruitment Team