At a Glance
- Tasks: Transform complex data into impactful narratives for senior leadership.
- Company: Join a premium global brand at the forefront of digital commerce.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Dynamic role with a focus on continuous improvement and innovation.
- Why this job: Shape the future of digital operations and drive meaningful insights.
- Qualifications: 5+ years in project management and 3+ years in analytics required.
The predicted salary is between 80000 - 100000 £ per year.
Shape the Future of Digital Commerce Operations! Are you a data‑driven PMO professional who loves turning complex operational data into powerful, executive‑ready narratives? A premium, global brand is looking for a Performance Insights & Reporting Manager to join their European D2C Centre of Excellence (CoE) team.
Role Type: 6‑Month Contract (running until December 31, 2026)
Work Location: Chertsey, Surrey
Working Model: Hybrid
Why This Role? This isn’t just a numbers‑crunching job. You will own the operational performance narrative end‑to‑end for a massive, multi‑market digital commerce ecosystem. Operating at the cutting edge of digital operations, you will act as the final quality gate for leadership reporting, governance, and AI‑driven automation initiatives.
What You'll Do:
- Own the Metrics: Define, govern, and standardise calculation logic and operational KPIs across multiple European markets.
- Validate & Champion Insights: Critically review automated and AI‑generated reports, turning raw data into strategic “so‑what” guidance for senior and C‑level leadership.
- Drive Continuous Improvement: Diagnose delivery gaps (SLAs, backlogs, throughput) and proactively build the future reporting enhancement roadmap.
Who You Are:
- A power user of Jira, Confluence, and Excel.
- Experienced with 5+ years in project/programme management and 3+ years in analytics/BI (ideally in a digital operations or multi‑market environment).
- Globally‑minded, conceptually fluent in what automation/LLMs can deliver, and an expert at data storytelling.
Performance Insight Specialist employer: Randstad Technologies Recruitment
Join a premium global brand that values innovation and data-driven decision-making in the heart of Chertsey, Surrey. With a hybrid working model, you will thrive in a collaborative environment that fosters continuous improvement and professional growth, while contributing to impactful projects within a dynamic digital commerce ecosystem. Enjoy competitive benefits and the opportunity to shape executive narratives that drive strategic initiatives across multiple European markets.
Contact Details:
Randstad Technologies Recruitment Recruitment Team
