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- Tasks: Lead the design and architecture of innovative Pega solutions in a remote setting.
- Company: Join a leading tech recruitment firm focused on IT and Engineering.
- Benefits: Competitive salary, flexible work environment, and opportunities for professional growth.
- Why this job: Shape the future of technology with cutting-edge Pega solutions and AI initiatives.
- Qualifications: 10+ years of experience, Pega Certified Lead System Architect, and strong integration skills.
- Other info: Dynamic role with potential for significant impact and career advancement.
The predicted salary is between 48000 - 72000 £ per year.
Location: Remote
Job type: Permanent
Salary: Open to the market rates
Experience: 10-14 years overall; 3+ years as LSA; 2+ Pega CS end-to-end implementations
Role Summary: Design Authority. Owns architecture, quality, performance, security, and DevOps; leads CoE standards and AI enablement.
Responsibilities:
- Own solution blueprint: case taxonomy, microjourneys, interaction flows, CSR Desktop, Knowledge, and Digital Messaging.
- Define non-functional requirements (scale, resiliency) and node strategy: Queue Processors vs. Job Schedulers, background processing, caching.
- Integration architecture: REST/JSON, SOAP (if needed), OAuth2/SAML, eventing (Kafka/JMS), idempotency, pagination, circuit breaker and retry patterns.
- Data design: enterprise data model, data pages (scope, refresh), reference data strategy, data obfuscation and masking for PII.
- UX strategy: Constellation (preferred) / Cosmos; accessibility (WCAG), localization/i18n, responsive behavior.
- DevOps: Deployment Manager pipelines, product packaging/versioning, branching/merge policy, automated quality gates, rollback patterns.
- Observability and performance: PDC operating rhythm, PAL/Alerts analysis, log correlation; performance test strategy and tuning.
- Security & compliance: GDPR-aligned retention/erasure, RBAC/ABAC, secrets management, auditability, encryption at rest and in transit.
- CoE leadership: guardrails & code review checklists, reusable components, reference architectures, developer onboarding and enablement.
- AI initiatives: seed NLP/Email Bot, Digital Messaging intent/sentiment, GenAI-assisted CSR (summarization, knowledge retrieval), and governance (prompt/data policies).
Qualifications:
Must-Have Skills:
- Pega CS depth: Interaction Portal, Service Cases, Knowledge, Email Bot, Digital Messaging (e.g., chat/WhatsApp) with production go-lives.
- Constellation experience: view templates, regions, editable tables, data-reference patterns; or strong Cosmos with migration path understanding.
- Integration design mastery: REST with OAuth2 (client credentials, auth code), error handling frameworks, request/response mapping, timeouts, retries, backoff.
- Event-driven patterns: Kafka/JMS producers/consumers, correlation IDs, exactly-once/at-least-once semantics, dead-letter handling.
- Performance engineering: PDC triage, PAL reading, DB indexing considerations, cache invalidation, node classification, queue throughput tuning.
- DevOps at scale: multi-stage pipelines in Deployment Manager, artifact versioning, approvals, infrastructure-as-code collaboration, release governance.
- Security engineering: Access Manager, attribute-based access control (ABAC) using Access When, field-level encryption/obfuscation, secure logging.
- Testing leadership: PegaUnit strategy, scenario tests, contract tests for integrations, test data management, coverage KPIs.
- Documentation & stakeholder management: architecture decision records (ADRs), trade-off analysis, executive communication, risk management.
Nice-to-have Skills:
- Customer Decision Hub (CDH) to power NBA in service context and next-best-service actions.
- GenAI/Agentic AI in Pega (e.g., summarization, knowledge buddy/coach patterns) and NLP model tuning.
- Telephony/CCaaS: Genesys, Amazon Connect, Twilio, NICE; CTI handoff and screen-pop patterns.
- Cloud ops (Pega Cloud, AWS/Azure) and enterprise observability (Splunk/Datadog/New Relic).
- Travel/e-commerce domain: booking amendments, refunds/chargebacks, partner/supplier support, fraud/risk workflows.
Certifications:
- Mandatory: Pega Certified Lead System Architect (CLSA)
- Preferred: Pega Decisioning Consultant, badges in GenAI, Digital Messaging, PDC
If you're excited about this role then we would like to hear from you! Please apply with a copy of your CV or send it to Prasanna . merugu @ randstaddigital . com and let's start the conversation!
Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Pega Lead System Architect LSA employer: Randstad Technologies Recruitment
Contact Detail:
Randstad Technologies Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pega Lead System Architect LSA
✨Tip Number 1
Network like a pro! Reach out to your connections in the Pega community or related fields. Attend webinars, meetups, or online forums to get your name out there and learn about potential job openings.
✨Tip Number 2
Showcase your expertise! Create a portfolio or a personal website that highlights your Pega projects, especially those involving end-to-end implementations. This will give you an edge when discussing your experience during interviews.
✨Tip Number 3
Prepare for technical interviews by brushing up on your integration design mastery and performance engineering skills. Practice common interview questions and scenarios related to Pega architecture to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s a great way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Pega Lead System Architect LSA
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Pega Lead System Architect role. Highlight your expertise in Pega CS, integration design, and DevOps practices to catch our eye!
Showcase Your Achievements: Don’t just list your responsibilities; share your accomplishments! Use metrics and examples from your past projects to demonstrate how you’ve successfully led implementations and improved performance.
Keep It Clear and Concise: We love a well-structured application! Keep your CV and cover letter clear and to the point. Use bullet points for easy reading and make sure to proofread for any typos or errors.
Apply Through Our Website: For the best chance of getting noticed, apply directly through our website. This helps us keep track of your application and ensures it reaches the right team quickly!
How to prepare for a job interview at Randstad Technologies Recruitment
✨Know Your Pega Inside Out
Make sure you’re well-versed in Pega CS, especially the Interaction Portal and Service Cases. Brush up on your experience with Digital Messaging and Email Bots, as these are crucial for the role. Be ready to discuss specific projects where you've implemented these features.
✨Master Integration Design
Familiarise yourself with REST and OAuth2 integration patterns. Prepare to explain how you've handled error management and request/response mapping in past projects. Having concrete examples will show your mastery in this area.
✨Showcase Your DevOps Knowledge
Since the role involves DevOps at scale, be prepared to discuss your experience with multi-stage pipelines and infrastructure-as-code. Highlight any specific tools or frameworks you've used, and be ready to talk about how you ensure quality and governance in your deployments.
✨Prepare for Security Discussions
Security is a big deal in this role, so brush up on GDPR compliance and access control strategies. Be ready to share your experiences with field-level encryption and secure logging practices. This will demonstrate your understanding of security engineering in Pega.
