At a Glance
- Tasks: Provide critical 3rd Line support for infrastructure and identity management.
- Company: Join Randstad Technologies, a leader in tech recruitment.
- Benefits: Contract role with immediate start and potential for future opportunities.
- Other info: Urgent vacancy with quick interview process – apply now!
- Why this job: Make a real impact by solving complex tech challenges.
- Qualifications: Experience in technical support and knowledge of Microsoft Entra ID.
The predicted salary is between 45000 - 55000 £ per year.
- Role: Technical Support Analyst - Third Line Support
- Type: Contract (7 Months) Location: Norwich, UK Working Model: Onsite
- The
Role: We are seeking a specialist to provide critical 3rd Line support focused on infrastructure, identity, and access management.
You will be responsible for implementing Microsoft Entra ID MFA, configuring Conditional Access, and driving DSPT compliance and security hardening initiatives.
Key Responsibilities
Troubleshoot complex authentication, access, and identity issues.
Manage Entra ID policies and collaborate with tech teams for MFA onboarding.
Produce technical documentation and operational support guides
This is an urgent vacancy with a deadline where the hiring manager is shortlisting for an interview immediately.
Please apply with a copy of your CV or send it praveen. sukkala2 @ randstaddigital.
- Com
- Randstad Technologies is acting as an Employment Business in relation to this vacancy
Technical Support Analyst - Third Line Support - Norwich, UK employer: Randstad Technologies Recruitment
Randstad Technologies is an exceptional employer that fosters a dynamic work culture in the heart of London, offering employees the chance to thrive in a fast-paced environment. With a strong focus on professional development, we provide ample opportunities for growth and advancement within the IT sector, alongside competitive benefits that enhance work-life balance. Join us to be part of a supportive team that values innovation and collaboration, making every day at work both meaningful and rewarding.
Contact Details:
Randstad Technologies Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Technical Support Analyst - Third Line Support - Norwich, UK
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We think you need these skills to ace Technical Support Analyst - Third Line Support - Norwich, UK
Some tips for your application 🫡
Show Off Your Tech Skills:In IT consulting, showcasing your technical skills is essential. Make sure your CV lists relevant programming languages, software tools, or methodologies you've worked with. If you've tackled specific projects or have certifications (like AWS or Cisco), bring those to the forefront. We're always keen to see how you can apply your skills to solve problems!
Tailor Your Cover Letter:For a temporary role at Randstad Technologies Recruitment, it's important to express your adaptability and eagerness to learn. In your cover letter, highlight how your past experiences have prepared you for quick integration into new teams and projects. A personal touch showing your excitement for the specific challenges at Randstad Technologies Recruitment can make all the difference!
List Relevant Projects:If you’ve worked on consulting projects or tech rollouts, don’t hesitate to mention them! Detail the challenges you faced, your contributions, and the outcomes. This practical experience showcases your ability to deliver value in a short time frame, which is key for a temporary role in IT consulting.
Keep It Concise and Impactful:Given the temporary nature of the role, our hiring team at Randstad Technologies Recruitment will appreciate a clear, concise application. Make your CV scannable with bullet points and emphasise your most relevant experiences. We want to see your capability at a glance, so aim for brevity without sacrificing detail!
How to prepare for a job interview at Randstad Technologies Recruitment
✨Showcase Your Problem-Solving Skills
In IT consulting, you’ll often face complex issues that need quick solutions. Be ready to discuss past experiences where you tackled problems head-on, ideally using specific frameworks or tools. Think about how you can highlight your analytical thinking and decision-making process during the interview.
✨Brush Up on Relevant Technologies
Make sure you’re familiar with key technologies relevant to the role at Randstad Technologies Recruitment. This might include project management tools, CRM software, or any specific programming languages they use. Being able to speak confidently about these can set you apart from other candidates.
✨Emphasise Your Adaptability
Being in a temporary role often means you need to hit the ground running. Prepare to showcase your ability to adapt to new environments and workflows. Maybe think of examples where you’ve quickly learned new systems or collaborated with diverse teams to achieve results in tight deadlines.
✨Pitch Your Consulting Mindset
Consulting is all about understanding client needs and delivering effective solutions. Present yourself as someone who can think strategically and provide actionable insights. Talk about how you plan to gather requirements and communicate findings to non-technical stakeholders at Randstad Technologies Recruitment.
