Randstad Technologies Recruitment seeks a Regulatory Supervisor in Newcastle upon Tyne for a 6-month contract. You will lead and coach a small team of Regulatory Agents focused on customer outcome testing, ensuring fair, accurate outcomes and strong performance against targets.
The role emphasizes proactive coaching, workload distribution, and cross-team collaboration to sustain excellent service. The ideal candidate has people-management experience, background in complaints/escalation handling,
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Regulatory Team Lead: Coaching & Customer Outcomes in North East employer: Randstad Technologies Recruitment
Join a dynamic team in Newcastle where your contributions as a Customer Service Representative will be valued and recognised. We pride ourselves on fostering a collaborative work culture that prioritises employee growth, offering training and development opportunities to enhance your skills. With a focus on delivering exceptional customer service, you'll enjoy a supportive environment that encourages teamwork and innovation, making it an excellent place for meaningful and rewarding employment.
Contact Details:
Randstad Technologies Recruitment Recruitment Team
