Randstad Technologies Recruitment is seeking a Digital Customer Communications Analyst to join an industry-leading global business consultancy on-site in Newcastle. The role focuses on non‑voice, real‑time messaging and live chat channels, supporting a major UK telecom project.
You will analyse customer interactions, resolve day‑to‑day queries, and drive improvements across digital touchpoints. Responsibilities include managing live chat, investigating everyday issues, and reviewing data to
#J-18808-Ljbffr
Live Chat Analytics Specialist – Telecoms & Digital Support employer: Randstad Technologies Recruitment
Randstad Technologies is an exceptional employer that fosters a dynamic work culture in the heart of London, offering employees the chance to thrive in a fast-paced environment. With a strong focus on professional development, we provide ample opportunities for growth and advancement within the IT sector, alongside competitive benefits that enhance work-life balance. Join us to be part of a supportive team that values innovation and collaboration, making every day at work both meaningful and rewarding.
Contact Details:
Randstad Technologies Recruitment Recruitment Team
