Renewals & Customer Success Specialist in Leeds

Renewals & Customer Success Specialist in Leeds

Leeds Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage customer contract renewals and collaborate with sales and success teams.
  • Company: Dynamic recruitment agency based in Leeds with a hybrid work model.
  • Benefits: Competitive day rate and flexible working arrangements.
  • Why this job: Join a vibrant team and enhance customer relationships while growing your career.
  • Qualifications: 1-3 years of experience, strong communication skills, and CRM familiarity.
  • Other info: 12-month contract with opportunities for professional development.

The predicted salary is between 36000 - 60000 £ per year.

A recruitment agency is seeking a Sales Renewals Specialist based in Leeds with a hybrid work model. The role involves managing the renewal process for customer contracts, collaborating with clients, and partnering with the sales and customer success teams.

Ideal candidates should have:

  • 1-3 years of relevant experience
  • Exceptional communication skills
  • Familiarity with CRM tools like Salesforce or NetSuite

This position offers a 12-month contract with a competitive day rate.

Renewals & Customer Success Specialist in Leeds employer: Randstad Technologies Recruitment

Join a dynamic recruitment agency in Leeds that values collaboration and innovation, offering a hybrid work model that promotes work-life balance. With a strong focus on employee growth, we provide opportunities for professional development and a supportive culture that encourages teamwork and success. Our competitive day rates and commitment to client satisfaction make us an excellent employer for those looking to make a meaningful impact in the customer success space.
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Contact Detail:

Randstad Technologies Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Renewals & Customer Success Specialist in Leeds

✨Tip Number 1

Network like a pro! Reach out to your connections in the industry, especially those who work in customer success or sales. A friendly chat can lead to insider info about job openings and even referrals.

✨Tip Number 2

Prepare for interviews by practising common questions related to renewals and customer success. We recommend role-playing with a friend or using online resources to boost your confidence and communication skills.

✨Tip Number 3

Show off your CRM skills! If you’ve used Salesforce or NetSuite, be ready to discuss specific examples of how you’ve leveraged these tools to improve customer relationships or streamline processes.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.

We think you need these skills to ace Renewals & Customer Success Specialist in Leeds

Customer Relationship Management (CRM)
Salesforce
NetSuite
Communication Skills
Contract Management
Collaboration
Customer Success
Renewal Process Management
Problem-Solving Skills
Time Management
Attention to Detail
Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in managing customer contracts and working with sales teams. We want to see how your skills align with the role, so don’t be shy about showcasing your relevant experience!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Renewals & Customer Success Specialist role. We love seeing enthusiasm and a clear understanding of what we do at StudySmarter.

Show Off Your Communication Skills: Since this role involves collaborating with clients and teams, make sure your written application reflects your exceptional communication skills. Keep it clear, concise, and professional – we’re all about effective communication!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!

How to prepare for a job interview at Randstad Technologies Recruitment

✨Know Your CRM Tools

Make sure you brush up on your knowledge of CRM tools like Salesforce or NetSuite. Be ready to discuss how you've used these platforms in previous roles, as this will show your familiarity and readiness to hit the ground running.

✨Showcase Your Communication Skills

Since exceptional communication is key for this role, prepare examples of how you've effectively communicated with clients or team members in the past. Think about specific situations where your communication made a difference in customer satisfaction or team collaboration.

✨Understand the Renewal Process

Familiarise yourself with the renewal process for customer contracts. Be prepared to discuss strategies you've used to manage renewals successfully and how you can apply those strategies to help the company retain its customers.

✨Research the Company Culture

Take some time to understand the company's culture and values. This will not only help you tailor your answers but also allow you to ask insightful questions during the interview, showing that you're genuinely interested in being part of their team.

Renewals & Customer Success Specialist in Leeds
Randstad Technologies Recruitment
Location: Leeds

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