Deskside Support Engineer (Laptop Migration Project) Location: Central London Model: 100% On-site (5 days/week) Contract: Inside IR 35 About the Role We are hiring a customer-focused Deskside Support Engineer for a large-scale laptop migration and workplace transformation project in London. You will deliver hands-on, high-touch support to ensure smooth device upgrades and minimal business downtime. Key Responsibilities Device Provisioning: Perform laptop setup, imaging, profile transfers, and post-migration validation (Windows 10/11). Deskside Support: Deliver floorwalking, walk-up, and "white-glove" support to end-users post-cutover. Troubleshooting: Fix hardware, M365 app, VPN, network connectivity, and printer issues. Queue Management: Log and resolve migration support tickets in ServiceNow within strict SLAs. Requirements Strong background in Deskside / EUC Support with enterprise rollout/migration experience. Mandatory: Hands-on experience with ManageEngine Desktop Central. Solid skills in Windows 10/11, Microsoft 365, Intune, Autopilot, SCCM, and Active Directory / Entra ID. Customer-first mindset with exceptional face-to-face communication skills. Must be fully available 5 days/week on-site in London.To Apply: Submit your updated CV highlighting your migration and Desktop Central experience. Randstad Technologies is acting as an Employment Business in relation to this vacancy
Desktop/Windows Support engineer in City of London employer: Randstad Technologies Recruitment
Join a dynamic team in Newcastle where your contributions as a Customer Service Representative will be valued and recognised. We pride ourselves on fostering a collaborative work culture that prioritises employee growth, offering training and development opportunities to enhance your skills. With a focus on delivering exceptional customer service, you'll enjoy a supportive environment that encourages teamwork and innovation, making it an excellent place for meaningful and rewarding employment.
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Randstad Technologies Recruitment Recruitment Team
