At a Glance
- Tasks: Manage AV systems, support live events, and provide top-notch IT helpdesk assistance.
- Company: Dynamic tech company in West London with a focus on multimedia infrastructure.
- Benefits: Competitive day rate, hands-on experience, and opportunities for skill development.
- Other info: Immediate interviews available; perfect for tech-savvy individuals looking to grow.
- Why this job: Join a fast-paced environment and enhance your tech skills while making an impact.
- Qualifications: 2+ years in IT/AV support, knowledge of Windows 11 & macOS, and strong communication skills.
The predicted salary is between 25000 - 30000 £ per year.
Location: West London (On-site, 5 days/week)
Contract: 12-Month FTC
Day rate: £188 - £225/day
About the Role
We are working with one of our clients to look for an AV & IT Support Specialist to manage day-to-day multimedia infrastructure and end-user computing across their primary West London hub and regional branches. In this dual-function position, you will maintain seamless meeting room technology, support live corporate events, and deliver top-tier technical helpdesk assistance to internal staff.
Key Responsibilities
- AV Systems & Event Execution: Oversee, audit, and troubleshoot video conferencing units, sound mixing consoles, wireless mic systems, and digital signage across all corporate spaces. Operate AV controls during live hybrid broadcasts and staff town halls.
- Desktop & Workplace Support: Act as an escalation point for Windows 11 and macOS hardware/software tickets, peripheral setups, and mobile device configurations.
- Asset & Vendor Oversight: Maintain precise hardware inventory, manage equipment dispatch/recycling processes, and collaborate with hardware suppliers for repairs and quotes.
- Infrastructure Maintenance: Keep IT staging environments neat, enforce security patch standards, and update technical user documentation.
What We Are Looking For
- Experience: Minimum 2+ years in a dedicated IT/AV technical support environment.
- AV Proficiency: Practical knowledge of modern conference room setups (e.g., integrated bar cameras, soundboard mixing, PA gear, and media switchers).
- OS & Network Fundamentals: Proven expertise configuring Windows 11 & macOS, handling MDM/Active Directory administration, and troubleshooting core TCP/IP network issues.
- Soft Skills: Excellent interpersonal communication with a strong customer-first mindset and solid organizational skills.
- Education & Travel: Degree education preferred (or equivalent AV/IT technical certifications). A valid driver's license or personal vehicle ownership is advantageous for occasional site visits.
This is an urgent vacancy where the hiring manager is shortlisting for an interview immediately. Please apply with a copy of your CV or send it to khushboo.pandey@randstad.co.uk.
Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Audio-Visual & IT Support Specialist employer: Randstad Technologies Recruitment
Randstad Technologies is an exceptional employer that fosters a dynamic work culture in the heart of London, offering employees the chance to thrive in a fast-paced environment. With a strong focus on professional development, we provide ample opportunities for growth and advancement within the IT sector, alongside competitive benefits that enhance work-life balance. Join us to be part of a supportive team that values innovation and collaboration, making every day at work both meaningful and rewarding.
Contact Details:
Randstad Technologies Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Audio-Visual & IT Support Specialist
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We think you need these skills to ace Audio-Visual & IT Support Specialist
Some tips for your application 🫡
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How to prepare for a job interview at Randstad Technologies Recruitment
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In IT consulting, you’ll often face complex issues that need quick solutions. Be ready to discuss past experiences where you tackled problems head-on, ideally using specific frameworks or tools. Think about how you can highlight your analytical thinking and decision-making process during the interview.
✨Brush Up on Relevant Technologies
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