At a Glance
- Tasks: Manage residential properties and ensure smooth operations while assisting clients.
- Company: Join a leading independent property management service provider with over 50 years of experience.
- Benefits: Great career opportunities, supportive environment, and a chance to make a difference.
- Other info: Diversity is valued; applications from all backgrounds are encouraged.
- Why this job: Be part of a dynamic team and enhance your skills in property management.
- Qualifications: Understanding of property management and strong interpersonal skills required.
The predicted salary is between 30000 - 40000 £ per year.
Are you a Property Manager seeking a new challenge with great career opportunities? Look no further, HML have just the role for you!
Personal Requirements
- Good understanding of Residential Property Management and current legislation
- Interpersonal skills and customer focused
Main Duties and Responsibilities
- Property Management
- Manage portfolio in accordance with RICS Codes of Practice, ARMA rules
- Assisting the Head of property management to provide a full professional property management services for a portfolio of freehold/leasehold developments and individual properties on behalf of freehold clients, Developers and Resident Management Companies, proactively manage in accordance with the terms of management agreement /SLA
- Assisting the Head of property management to manage in relation to company targets of income and service delivery
- Dealing with leaseholders enquiries appertaining to the development
- Responding to correspondence/emails including those from Directors, lessees and tenants
- Attend residents AGMs and directors meetings, and raise fees where applicable; issue draft minutes to Directors. Action Minutes
- Write to lessees/tenants/letting agents in relation to any matters which may contravene the terms of the lease, i.e. noise/nuisance, satellite dishes, untaxed vehicles, pets, etc. and set up files for any lease breach
- Contacting DVLA via legal and admin team regarding abandoned cars and illegally parked vehicles after obtaining instructions from clients
- Ensure the property operates as smoothly as possible
- Budgets
- Prepare service charge budget in accordance with the terms of the leases and Transfer; issue draft budgets prior to the year end to Directors
- The draft budget must be prepared and provided to your line manager not less than two months in advance of the financial year-end
- Respond to Directors queries in connection with budgets promptly
- Inspections
- Ensure that inspections of properties are regularly undertaken, any points raised are actioned
- Arrange meetings and inspections for all properties managed
- Ensure that all necessary service contracts and annual inspections are in place
- Carry out regularly inspections of properties
- Upload inspection reports on Riskbase and notify clients
- Insurance
- Ensure all properties in the portfolio are insured including dealing with all claims, renewals and enquiries
- Liaising with Loss Adjusters and obtain quotes for remedial works and to effect and oversee any emergency repairs
- Maintenance
- Contact contractors to ascertain whether they are able to carry out works and issue work order - checking with Directors in the first instance if authorisation is required
- Monitor contractors performance - Follow through and complete jobs, updating PMS
- Issue keys to contractors and monitor safe return - recording this information in Key book
- Ensure key cabinets are kept secure and closed at the end of each day
- Update the Approved Contractors List ensuring that all contractors hold Public Liability Insurance
- Prepare specifications for cleaning, gardening, window cleaning, etc.
- Issue tenders and appoint contractors - liaising closely with senior property managers
- Issue contracts to contractors ensuring that they comply with current health and safety legislation
- Carry out regular site inspections to monitor works and keep Directors advised of progress before any part payment or full payment is authorised
- Ensure that all contracts and schedule of works for all properties are entered on the system and updated
- Advise all lessees and/or tenants of impending works
- Monitor contractors performance
- Monitor expenditure to ensure sufficient funds are available to cover all necessary repairs/works
- Check, code and input invoices
- Any other duties as directed
About the Company
Recognised as one of the leading independent property management service providers in the country. We've been providing property management services to the residential and commercial sectors for over 50 years and, through specialist divisions, also offering clients related professional services including insurance broking, company secretarial services, building surveying and the employment and management of site staff employment. We understand each property is different and tailor our services to best suit.
Equal Opportunities
Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK.
For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Property Manager - East Malling in West Malling employer: Randstad Staffing
HML East Malling is an exceptional employer, offering a dynamic work environment where property management professionals can thrive. With over 50 years of experience in the industry, we provide extensive career growth opportunities and a supportive culture that values diversity and equality. Our commitment to tailored services ensures that every employee can make a meaningful impact while enjoying the benefits of working in a leading independent property management firm.
StudySmarter Expert Advice🤫
We think this is how you could land Property Manager - East Malling in West Malling
✨Tip Number 1
Network like a pro! Reach out to your contacts in the property management field and let them know you're on the lookout for new opportunities. You never know who might have the inside scoop on a job opening!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Tailor your answers to show how your experience aligns with their needs, especially in residential property management. We want you to shine!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build your confidence. Focus on common property management scenarios and how you'd handle them, so you're ready for anything that comes your way.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Property Manager - East Malling in West Malling
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Property Manager role. Highlight your understanding of residential property management and any relevant legislation to show us you're the right fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about property management and how your interpersonal skills can benefit our team. Keep it engaging and personal!
Showcase Your Experience:When detailing your previous roles, focus on specific achievements related to property management. Whether it's managing budgets or dealing with leaseholder enquiries, we want to see how you've made an impact in your past positions.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Randstad Staffing
✨Know Your Legislation
Brush up on your understanding of residential property management and current legislation. Being able to discuss relevant laws and regulations confidently will show that you’re not just knowledgeable but also serious about the role.
✨Showcase Your Interpersonal Skills
Prepare examples of how you've successfully managed relationships with leaseholders or clients in the past. Highlighting your customer-focused approach will demonstrate that you can handle the interpersonal aspects of property management effectively.
✨Be Ready for Budget Talk
Familiarise yourself with budget preparation and service charge budgets. Be prepared to discuss how you would approach creating a draft budget and responding to queries from Directors, as this is a key part of the role.
✨Demonstrate Proactive Management
Think of instances where you’ve proactively managed properties or resolved issues before they escalated. Sharing these experiences will illustrate your ability to ensure properties operate smoothly and efficiently.
