Facilities Operations & Customer Experience Manager in London

Facilities Operations & Customer Experience Manager in London

London Full-Time 40500 - 49500 Β£ / year (est.) No working from home possible
Randstad Staffing

At a Glance

  • Tasks: Lead facilities operations and enhance customer experience in a dynamic building environment.
  • Company: Join Randstad CPE, a leader in facilities management with a focus on compliance and service excellence.
  • Benefits: Competitive salary, professional development opportunities, and a supportive team culture.
  • Other info: Opportunity to work in a vibrant setting with potential for career advancement.
  • Why this job: Make a real difference in occupier engagement and create a positive impact on customer experiences.
  • Qualifications: Experience in facilities management and strong communication skills are essential.

The predicted salary is between 40500 - 49500 Β£ per year.

Randstad CPE is seeking an experienced Facilities Manager to lead a compliant, soft-services focused FM operation within a single complex building.

You will manage budgets, monitor supplier performance, and ensure excellent occupier engagement and customer experience across internal and external client bases.

The role requires strong health, safety and environment compliance, and effective liaison with tenants, colleagues, and external partners.

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Facilities Operations & Customer Experience Manager in London employer: Randstad Staffing

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Randstad Staffing

Contact Details:

Randstad Staffing Recruitment Team

We think you need these skills to ace Facilities Operations & Customer Experience Manager in London

Facilities Management
Budget Management
Supplier Performance Monitoring
Customer Experience Management
Health and Safety Compliance
Tenant Liaison
Stakeholder Engagement