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For Companies At a Glance
- Tasks: Lead HVAC service operations, manage a team, and ensure customer satisfaction.
- Company: Join a leading Facilities Management company in Glasgow with a strong reputation.
- Benefits: Enjoy a permanent contract with competitive salary and opportunities for professional growth.
- Why this job: Be part of a dynamic team focused on continuous improvement and customer service excellence.
- Qualifications: Strong HVAC knowledge, leadership skills, and relevant certifications preferred.
- Other info: Immediate start available; diversity and equality are valued in our workplace.
The predicted salary is between 42000 - 58000 £ per year.
HVAC Service Manager – Glasgow – immediate start – Leading employer – Permanent contract
Our leading Facilities Management client is seeking HVAC Service Manager to join the team in Glasgow.
Job Title: HVAC Service Manager
Location: Glasgow
Duration: Permanent
Salary: 50000
Role Summary:
Responsibilities:
- Manage and oversee all aspects of HVAC service operations, including scheduling, dispatching, and quality control.
- Lead, mentor, and develop a team of HVAC technicians, fostering a culture of continuous improvement and professional growth.
- Ensure timely and efficient completion of service calls, preventive maintenance, and installations.
- Monitor service performance metrics, identify areas for improvement, and implement strategies to optimize efficiency and profitability.
- Maintain high levels of customer satisfaction through effective communication, problem resolution, and proactive service.
- Develop and implement training programs to enhance the technical skills and safety practices of the service team.
- Manage inventory of parts and equipment, ensuring adequate stock levels and cost-effective procurement.
- Ensure compliance with all relevant safety regulations, industry standards, and company policies.
- Prepare and present reports on service department performance to senior management.
- Handle customer inquiries and complaints in a professional and timely manner.
- Collaborate with sales and other departments to ensure seamless service delivery and customer experience.
Qualifications:
- Strong technical knowledge of various HVAC systems, including commercial and residential applications.
- Proven leadership and team management skills, with the ability to motivate and inspire a team.
- Excellent communication, interpersonal, and problem-solving skills.
- Proficiency in using service management software and dispatching systems.
- Strong organizational skills and attention to detail.
- Ability to work effectively under pressure and manage multiple priorities.
- Valid driver\’s license and a clean driving record.
- Relevant HVAC certifications (e.g., NATE, EPA Universal) are highly preferred.
- Asociate\’s or Bachelor\’s degree in a related field is a plus.
If you think you\’re a perfect match and ready to start – apply now.
Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.
Candidates must be eligible to live and work in the UK.
For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
skills
building maintenance
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HVAC Services Manager employer: Randstad Staffing
Contact Detail:
Randstad Staffing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HVAC Services Manager
✨Tip Number 1
Familiarise yourself with the latest HVAC technologies and trends. This will not only help you in interviews but also demonstrate your commitment to staying updated in the field.
✨Tip Number 2
Network with professionals in the HVAC industry, especially those who are already in managerial roles. Attend local trade shows or seminars to make connections that could lead to job opportunities.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed teams and improved service operations in your previous roles. Real-life scenarios can set you apart from other candidates.
✨Tip Number 4
Research the company’s values and recent projects. Tailoring your conversation to align with their goals during interviews can show that you're genuinely interested in contributing to their success.
We think you need these skills to ace HVAC Services Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in HVAC systems and team management. Use specific examples that demonstrate your leadership skills and technical knowledge.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities of the HVAC Services Manager role. Explain how your background aligns with their needs, particularly in areas like customer satisfaction and service performance metrics.
Highlight Relevant Certifications: If you have any HVAC certifications such as NATE or EPA Universal, be sure to mention them prominently in your application. This can set you apart from other candidates.
Showcase Problem-Solving Skills: In your application, provide examples of how you've effectively resolved customer inquiries or complaints in the past. This will demonstrate your ability to maintain high levels of customer satisfaction.
How to prepare for a job interview at Randstad Staffing
✨Showcase Your Technical Knowledge
Make sure to brush up on your understanding of various HVAC systems, both commercial and residential. Be prepared to discuss specific technologies and how they apply to the role, as this will demonstrate your expertise and confidence in the field.
✨Demonstrate Leadership Skills
Since the role involves managing a team, be ready to share examples of how you've successfully led and motivated others in previous positions. Highlight any mentoring or training experiences that showcase your ability to develop talent within your team.
✨Prepare for Problem-Solving Scenarios
Expect to encounter questions that assess your problem-solving abilities. Think of past challenges you've faced in HVAC service operations and how you resolved them. This will illustrate your critical thinking skills and your approach to maintaining customer satisfaction.
✨Familiarise Yourself with Service Management Software
Since proficiency in service management software is essential, take some time to review the systems you’ve used in the past. Be ready to discuss how you’ve utilised these tools to improve efficiency and manage service calls effectively.
