At a Glance
- Tasks: Manage complaints end to end, focusing on customer outcomes and regulatory compliance.
- Company: Randstad Sourceright is a leading provider of talent solutions.
- Benefits: This hybrid role requires only 2 days onsite per week.
- Other info: The role is based in Stoke Poges.
- Why this job: Join a team that prioritises fair and balanced decision-making in complaint resolution.
- Qualifications: Strong complaint handling experience is essential for this position.
The predicted salary is between 30000 - 40000 £ per year.
Randstad Sourceright is seeking a Complaints Handler located in Stoke Poges. This role involves managing complaints end to end with a strong emphasis on customer outcomes and regulatory compliance.
The ideal candidate will have strong complaint handling experience, with the ability to resolve complex queries, and ensure decisions are fair and balanced.
This is a hybrid position requiring 2 days onsite per week.
Hybrid Complaints Specialist – End-to-End Resolution in Stoke Poges employer: Randstad Sourceright
Randstad Sourceright offers a dynamic work environment in Stoke Poges, with a focus on customer satisfaction. The team is dedicated to ensuring fair resolutions and compliance in all complaint handling processes.
We think you need these skills to ace Hybrid Complaints Specialist – End-to-End Resolution in Stoke Poges
Complaint Handling
Customer Outcomes Focus
Regulatory Compliance
Complex Query Resolution
Fair Decision Making
Communication Skills
Problem-Solving Skills
