Order Administrator

Job title: Order Administrator Location: Old Goole Tom Pudding Way Goole, DN14 8GA Contract length: 6 months contract potential to permanent Rate: £14.18 per hour PAYE Work Hour: 37.5 hours Mon-Fri – core hours 08.30 – 16:30 Randstad Sourceright, a leading provider of RPO & MSP Recruitment Services are currently recruiting for an Order Administrator working on behalf of a leading professional services company. Reporting to the Order Fulfillment Team Leader, the purpose of this role is to organise & fulfil all required spare parts orders & repair orders from the customer, liaising with the customer & German colleagues to ensure all orders are kept in good order and fulfilled in required timeframes, also making sure any required export documentation is complete and correct to avoid any delays on shipments to and from mainland Europe or any other overseas location. Some of other duties include; * Process repair & spares orders through our SAP order management system. * Keep detailed and accurate logs as to what stage each order is at so that customers can be fully informed upon request. * Engage with customers keeping them up to date with the progress of their orders & resolving any scheduling conflicts. * Work with our Material & Logistics department to ensure timely shipping of all repair items back to Germany and to organise goods to be shipped back to the customer. * Draft any required export documentation and clear any items held up due to customs or checks. * Resolve any part number conflicts with the customer prior to any repairs arriving at our factory, and etc Essential Skills for this role: * Excellent IT skills (Microsoft office) mandatory * Excellent communication skills are a must and the ability to deal effectively with a wide range of people is essential. * Organisational skills & attention to detail are essential Preferred: * Previous experience with SAP highly desirable * Previous order management experience highly desirable