Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage the full contract lifecycle and support customer service operations.
- Company: Join Randstad Sourceright, a leader in RPO & MSP Recruitment Services.
- Benefits: Enjoy a hybrid working model with flexibility and opportunities for growth.
- Why this job: Make a real impact in a high-performing team within a global engineering powerhouse.
- Qualifications: Experience in customer service or administration, strong communication skills, and attention to detail required.
- Other info: Opportunity to train junior team members and contribute to operational excellence.
The predicted salary is between 28800 - 43200 £ per year.
Job title: Contracts Administrator Location: Manchester – hybrid Contract Length: 6 months Randstad Sourceright is proud to support a global leader in Digital Services to recruit a Contracts Administrator. Job Role The Co-ordination team is the front-line customer interface for the Customer Services Field Service Department and plays a key role in ensuring contractual service obligations are met as well as providing immediate response service to customers with projects, breakdowns, repair and other service requirements. The role is responsible for: * Order Processing for all service contracts. * Renewal and Service Credit Quotations for all CS Contracts. * Commercial activities inclusive of payment terms reviews, invoice queries & credit checks and creation of new accounts and monthly reporting. * Manages all Response Contract documentation and manages the filing system within the network. * Supporting contract customers maintaining a telephone pick up rate defined by the business and documented in a SLA. * Actively collaborates with (SSS) Service Sales Specialists and customers for purchase order issues / requirements. * Generates monthly Service Credits statements in line with customer and engineer requirements. * Creating a service ticket in the designated ticketing system. * Ensuring the compliance with the relevant KPI targets. * Escalate issues to the applicable Manager according to defined parameters. Requirements for the role: * Background in Contracts administration or order processing is highly beneficial. * Excellent communication skills with the ability to communicate with managers and customers. * Exceptional organisational skills with the ability to prioritise tasks. * The ability to work within a team or on own initiative in a high pressure environment. We are committed to providing equal employment opportunities and encourage all qualified candidates to apply. While the hiring process may not be expedited, we urge all interested candidates to submit their applications promptly to ensure their consideration
Contracts Administrator employer: Randstad Sourceright
Contact Detail:
Randstad Sourceright Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contracts Administrator
✨Tip Number 1
Familiarise yourself with the full contract lifecycle. Understanding how contracts are processed, renewed, and maintained will give you a significant edge in interviews. Be ready to discuss your experience with managing contracts and any specific software you've used.
✨Tip Number 2
Brush up on your knowledge of SAP or similar systems. Since this role involves maintaining accurate records and databases, being able to demonstrate your proficiency with these tools can set you apart from other candidates.
✨Tip Number 3
Highlight your customer service skills during networking opportunities. This role requires strong communication and interpersonal skills, so be prepared to share examples of how you've successfully resolved customer issues in the past.
✨Tip Number 4
Showcase your collaborative mindset. Since the position involves working closely with various teams, think of instances where you've successfully collaborated with others to achieve common goals, and be ready to discuss these experiences.
We think you need these skills to ace Contracts Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service, administration, or contract processing. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Strong Cover Letter: Write a cover letter that showcases your attention to detail and process-driven approach. Mention specific examples of how you've successfully managed contracts or supported teams in previous roles.
Highlight Relevant Skills: Emphasise your strong communication skills and familiarity with Microsoft Office and any contract management systems like SAP. This will show that you have the technical skills needed for the role.
Show Enthusiasm for the Role: In your application, express your eagerness to contribute to the Digital Industries team and your interest in working in a hybrid environment. This can help convey your proactive attitude and collaborative mindset.
How to prepare for a job interview at Randstad Sourceright
✨Showcase Your Attention to Detail
As a Senior Contracts Administrator, attention to detail is crucial. Be prepared to discuss specific examples from your past roles where your meticulous nature helped avoid errors or improved processes.
✨Demonstrate Your Customer Service Skills
Since this role involves frontline support, highlight your experience in customer service. Share anecdotes that illustrate how you've effectively resolved customer issues and maintained satisfaction.
✨Familiarise Yourself with Relevant Software
Knowledge of SAP or similar systems is desirable for this position. Brush up on these tools before the interview and be ready to discuss how you've used them in previous roles.
✨Emphasise Team Collaboration
This role requires working closely with various teams. Prepare to talk about your collaborative experiences, how you’ve supported colleagues, and any training you’ve provided to junior team members.