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For Companies At a Glance
- Tasks: Manage properties, handle enquiries, and ensure smooth operations while adhering to regulations.
- Company: Join a leading property management firm dedicated to excellence in service and client satisfaction.
- Benefits: Enjoy flexible working options, competitive pay, and opportunities for professional growth.
- Why this job: Be part of a dynamic team making a real impact in property management and community living.
- Qualifications: Strong communication skills and a customer-focused attitude are essential; experience is a plus.
- Other info: Ideal for those looking to kickstart their career in property management with hands-on experience.
The predicted salary is between 36000 - 60000 £ per year.
Drafting and serving S20 notices for major works. Manage portfolio in accordance with RICS Codes of Practice, ARMA rules, and landlord and tenant legislation. Provide comprehensive professional property management services for a portfolio of freehold/leasehold developments and individual properties on behalf of clients, developers, and Resident Management Companies, proactively managing lease terms and current best practices. Respond to pre-assignment enquiries. Manage in relation to company targets for income and service delivery. Handle leaseholder enquiries related to the development. Respond to correspondence, emails, and phone calls from Directors, lessees, and tenants. Prepare and draft minutes for Board meetings for Director approval. Understand lease terms well and communicate effectively with lessees, tenants, and letting agents regarding lease violations (noise, pets, etc.). Address issues arising during property management. Ensure smooth operation of properties.
BUDGETS & ACCOUNTS
Prepare and issue draft budgets for Board consideration, using PMS software. Understand service charges and company accounts; explain these to Directors.
INSPECTIONS
Arrange property meetings and inspections. Ensure all contracts and inspections are current. Conduct regular property inspections and address necessary works. Maintain up-to-date Health & Safety, Fire Risk Assessments, Asbestos Surveys, Legionnaires Risk Assessments, and Electrical Reports for managed properties.
INSURANCE
Ensure all properties are insured, manage claims, renewals, and inquiries. Coordinate with Loss Adjusters, obtain quotes for remedial works, and oversee emergency repairs. Work with Directors to ensure revaluation of blocks for insurance purposes at least every 3 years, in line with policy.
MAINTENANCE
Coordinate with contractors for works, issuing work orders via PMS and obtaining Director approval when needed. Monitor contractor performance and job completion, updating PMS accordingly. Prepare specifications, issue tenders, and appoint contractors for contracts like cleaning, gardening, etc. Conduct site inspections to oversee works and inform Directors of progress before payments. Update contracts and schedules of works in the system. Notify lessees and tenants of upcoming works. Collaborate with surveyors on major works, attend progress meetings, serve S20 Notices, and oversee payments.
SERVICE CHARGES
Monitor expenditure to ensure sufficient funds for repairs and works, managing arrears and liaising with solicitors as necessary.
GENERAL
Authorize invoices, maintain filing, and perform other duties as assigned.
PERSONAL REQUIREMENTS
Strong interpersonal and communication skills. Customer-focused attitude. Ability to work independently and prioritize tasks under pressure.
Property Manager Croydon employer: Randstad Solutions Limited
Contact Detail:
Randstad Solutions Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Manager Croydon
✨Tip Number 1
Familiarise yourself with the RICS Codes of Practice and ARMA rules. Understanding these guidelines will not only help you in your role but also demonstrate your commitment to professional standards during interviews.
✨Tip Number 2
Network with current property managers or join local property management groups. Engaging with professionals in the field can provide insights into the role and may even lead to referrals for job openings.
✨Tip Number 3
Stay updated on landlord and tenant legislation. Being knowledgeable about recent changes in laws can set you apart from other candidates and show that you are proactive in your professional development.
✨Tip Number 4
Prepare to discuss specific examples of how you've handled leaseholder enquiries or property inspections in the past. Real-life scenarios can illustrate your problem-solving skills and customer-focused attitude, which are crucial for this role.
We think you need these skills to ace Property Manager Croydon
Some tips for your application 🫡
Understand the Job Requirements: Carefully read the job description for the Property Manager position. Make sure you understand the key responsibilities, such as drafting S20 notices and managing property portfolios in accordance with RICS Codes of Practice.
Tailor Your CV: Highlight relevant experience in property management, particularly any work involving leasehold/freehold developments. Emphasise your understanding of landlord and tenant legislation and your ability to manage budgets and accounts.
Craft a Compelling Cover Letter: In your cover letter, demonstrate your strong interpersonal and communication skills. Provide examples of how you've successfully managed leaseholder enquiries or coordinated with contractors in previous roles.
Showcase Your Problem-Solving Skills: Include specific instances where you've addressed issues during property management, such as resolving lease violations or overseeing emergency repairs. This will show your proactive approach and ability to handle challenges effectively.
How to prepare for a job interview at Randstad Solutions Limited
✨Know Your Legislation
Familiarise yourself with the RICS Codes of Practice and ARMA rules, as well as landlord and tenant legislation. Being able to discuss these confidently will show your understanding of the legal framework surrounding property management.
✨Demonstrate Communication Skills
Prepare examples of how you've effectively communicated with lessees, tenants, and contractors in the past. Highlight your ability to handle enquiries and resolve issues, as strong interpersonal skills are crucial for this role.
✨Showcase Your Organisational Skills
Be ready to discuss how you manage multiple tasks, such as preparing budgets, coordinating inspections, and overseeing maintenance works. Providing specific examples of how you prioritise and stay organised will impress your interviewers.
✨Prepare for Scenario Questions
Anticipate questions about how you would handle specific situations, like lease violations or emergency repairs. Think through your responses in advance, focusing on your problem-solving approach and customer-focused attitude.
