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- Tasks: Lead a dynamic property management team and ensure top-notch service delivery.
- Company: Join a reputable property management firm in the heart of London.
- Benefits: Enjoy a competitive salary, training opportunities, and a supportive work environment.
- Why this job: Make a real impact by developing your team and enhancing client satisfaction.
- Qualifications: GCSEs in English and Maths, plus a passion for property management.
- Other info: Flexible hours with opportunities for professional growth and development.
The predicted salary is between 36000 - 60000 £ per year.
As a Property Management Team Leader, you will support your Head of Property Management with the strategic management of the local office. You will undertake specific or ongoing projects to ensure that structures are in place and staff are developed to be able to deliver successful and profitable tailored, local and personal property services to our clients. Leading by example, you will be the 'go to' team member for technical queries for more junior PMs and PMAs. You will assist the Head of Property Management to ensure your office offers the highest standards of service to tenants. You will be prepared to be flexible and attend evening meetings as required.
Primary Responsibilities
- Support your Head of Property Management to effectively manage the property management function, ensuring excellent property management and customer service is delivered by all members of the team.
- Ensure that staff have the tools to effectively deliver their work by designing and delivering training plans for existing staff, ensuring that each staff member is continuously improving.
- Ensure that new members of staff are successfully inducted into Faraday's methods of working, mission and values. Design and oversee a training and mentoring programme for staff that have limited knowledge or experience of property/block management, leading to professional qualification and the effective management of their workload.
- Assist the Head of Property Management by being responsible for maintaining portfolio and performance information that is accurate, detailed and fit for purpose.
- Manage portfolio in accordance with regulatory requirements inclusive of RICS Codes of Practice, ARMA-Q, Landlord & Tenant Act and Financial Conduct Authority.
- Provide a full professional property management service for a portfolio of freehold/leasehold developments and individual properties on behalf of freehold clients, Developers and Resident Management Companies, proactively managing in accordance with the management agreement the terms of the lease/agreements and current good practice.
- Respond to pre-assignment enquiries.
- Manage in relation to company targets of income and service delivery.
- Deal with leaseholders' enquiries pertaining to the development.
- Respond to all correspondence/emails, telephone calls including those from Directors, lessees and tenants.
- Prepare and draft minutes of Board meetings for approval by the Directors.
- Good understanding of lease terms and ability to write to lessees/tenants/letting agents regarding any matters which may contravene the terms of the lease (e.g., noise/nuisance, satellite dishes, wood floors, pets, etc.).
- Draft and serve S20 notices for major works.
- Be prepared to deal with any issue that may arise during the course of the Management of the properties.
- Ensure the property operates as smoothly as possible.
- Prepare and issue draft budgets to Directors for consideration and agree with Board of Directors, approving on PMS computer system.
- Good understanding of service charge and company accounts and ability to explain them to Directors.
- Arrange meetings and inspections for all properties managed.
- Ensure that all necessary contracts and annual inspections are in place.
- Carry out regular inspections of properties from time to time and action any works necessary.
- Ensure that all properties under Management have up-to-date Health & Safety, Fire Risk Assessments, Asbestos Surveys, Legionnaires Risk Assessment and Electrical Reports, etc.
- Ensure all properties in the portfolio are insured including dealing with all claims, renewals and enquiries regarding the policy.
- Liaise with Loss Adjusters and obtain quotes for remedial works and to effect and oversee any emergency repairs.
- Liaise with Directors as necessary to ensure that blocks are re-valued for insurance purposes, at least every 3 years in accordance with company policy.
- Contact contractors to ascertain whether they can carry out works and issue work order forms on PMS – checking with Directors in the first instance if authorisation is required.
- Monitor contractor's performance – follow through and complete jobs, updating PMS.
- Prepare specifications for all contracts at blocks managed including cleaning, gardening, window cleaning, etc., to issue tenders and appoint contractors. Issue contracts to contractors ensuring that they comply with current health and safety legislation.
- Carry out regular site inspections to monitor works and keep Directors advised of progress.
Team Leader City of London employer: Randstad Solutions Limited
Contact Detail:
Randstad Solutions Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader City of London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the property management field. Attend industry events, join relevant groups on social media, and don’t be shy about reaching out to potential colleagues or mentors. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to meet hiring managers or team leaders, be ready to discuss your experience and how it aligns with their needs. Bring examples of your past successes in property management to the table – it’ll make you stand out as a candidate.
✨Tip Number 3
Don’t just apply – engage! When you find a role that excites you, apply through our website and follow up with a friendly email. Express your enthusiasm for the position and mention something specific about the company that resonates with you. It shows you’re genuinely interested!
✨Tip Number 4
Prepare for interviews like a champ! Research the company’s values and recent projects, and think about how your experience can contribute to their goals. Practise common interview questions and be ready to discuss how you can lead a team effectively in property management.
We think you need these skills to ace Team Leader City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Property Management Team Leader role. Highlight any relevant qualifications, especially in property management, and showcase your leadership experience.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the team. Mention specific projects or achievements that demonstrate your ability to lead and manage effectively.
Showcase Your Communication Skills: As a Team Leader, communication is key. In your application, emphasise your ability to handle enquiries and correspondence professionally. Share examples of how you've successfully managed stakeholder relationships in the past.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Randstad Solutions Limited
✨Know Your Stuff
Make sure you brush up on property management regulations and practices, especially the RICS Codes of Practice and the Landlord & Tenant Act. Being able to discuss these confidently will show that you're serious about the role and understand the industry.
✨Show Leadership Skills
Prepare examples of how you've led a team or managed projects in the past. Highlight your ability to train and mentor others, as this is crucial for the Property Management Team Leader position. Think of specific situations where you made a positive impact on your team's performance.
✨Be Ready for Technical Questions
Expect questions about handling tenant issues, managing budgets, and ensuring compliance with health and safety regulations. Practise articulating your thought process and problem-solving skills, as this will demonstrate your capability to handle the responsibilities of the role.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's approach to property management and team development. This shows your genuine interest in the role and helps you assess if the company aligns with your values and career goals.
