Senior Property Manager Richmond upon Thames in London

Location: Richmond (or Croydon if needed)

PROPERTY MANAGEMENT

• Drafting and serving S20 notices for major works.
• Manage a high-end technical portfolio in accordance with RICS Codes of Practice, ARMA rules and landlord and tenant legislation.
• Provide full professional property management services for a portfolio of freehold/leasehold developments and individual properties on behalf of freehold clients, Developers and Resident Management Companies.
• Proactively manage in accordance with the management agreement the terms of the lease/agreements and good current practice.
• Respond to pre-assignment enquiries.
• Manage in relation to company targets of income and service delivery.
• Deal with leaseholders' enquiries pertaining to the development.
• Respond to all correspondence/emails, telephone calls including those from Directors, lessees and tenants.
• Prepare and draft minutes of Board meetings for approval by the Directors.
• Good understanding of lease terms and ability to write to lessees/tenants/letting agents regarding any matters which may contravene the terms of the lease, i.e. noise/nuisance, satellite dishes, wood floors, pets, etc.
• Be prepared to deal with any issue that may arise during the course of the Management of the properties.
• Ensure the property operates as smoothly as possible.
• Oversee a small team / Junior Property Managers and site staff.

BUDGETS & ACCOUNTS

• Prepare and issue draft budgets to Directors for consideration and agree with Board of Directors and approve on PMS computer system.
• Good understanding of service charge and company accounts and ability to explain them to Directors.

INSPECTIONS

• Arrange meetings and inspections for all properties managed.
• Ensure that all necessary contracts and annual inspections are in place.
• Carry out regular inspections of properties and action any works necessary.
• Ensure that all properties under Management have up-to-date Health & Safety, Fire Risk Assessments, Asbestos Surveys, Legionnaires Risk Assessment and Electrical Reports.

INSURANCE

• Ensure all properties in the portfolio are insured including dealing with all claims, renewals and enquiries regarding the policy.
• Liaise with Loss Adjusters and obtain quotes for remedial works and oversee any emergency repairs.
• Liaise with Directors as necessary to ensure that blocks are revalued for insurance purposes at least every 3 years in accordance with company policy.

MAINTENANCE

• Contact contractors to ascertain whether they can carry out works and issue work order forms on PMS, checking with Directors if authorisation is required.
• Monitor contractor's performance - Follow through and complete jobs, updating PMS.
• Prepare specifications for all contracts at blocks managed including cleaning, gardening, window cleaning, etc., to issue tenders and appoint contractors.
• Issue contracts to contractors ensuring compliance with current health and safety legislation.
• Carry out regular site inspections to monitor works and keep Directors advised of progress before any part payment or full payment of contractor invoices are authorised.
• Ensure that all contracts and schedule of works for all properties are entered on the computerised system and updated.
• Advise all lessees and/or tenants of impending works.
• Monitor contractor's performance regularly.
• Work in conjunction with external/in-house surveyors in relation to major works contracts.
• Attend progress meetings as necessary, ensure S20 Notices served and pay authorised invoices.

SERVICE CHARGES

• Monitor expenditure to ensure sufficient funds are available to cover all necessary repairs/works, except on rare occasions where emergency works may be required.
• Responsible for chasing arrears of service charge and ground rents due on portfolio up to instruction of solicitors.

GENERAL

• Check, code and authorise invoices.
• General filing.
• Any other duties as directed.

PERSONAL REQUIREMENTS

• MIRPM/MTPI and demonstrable post qualification experience.
• Good understanding of Residential Property Management and current legislation.
• Well-developed interpersonal and oral communication skills.
• Interpersonal skills and customer focused.
• Ability to work on own initiative.
• Good literacy and numerical skills.
• Diplomacy.
• Ability to prioritise workload and work under pressure.
• Team player.

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.