At a Glance
- Tasks: Manage residential properties and ensure smooth operations while engaging with clients.
- Company: Join HML, a leading property management company in Richmond upon Thames.
- Benefits: Great career opportunities, competitive salary, and a supportive work environment.
- Other info: Diverse workplace that values equality and encourages applications from all backgrounds.
- Why this job: Make a real difference in property management and enhance your professional skills.
- Qualifications: Experience in residential property management and strong interpersonal skills.
The predicted salary is between 30000 - 40000 £ per year.
Are you a Property Manager seeking a new challenge with great career opportunities? Look no further, HML have just the role for you!
Personal Requirements
- Good understanding of Residential Property Management and current legislation
- Interpersonal skills and customer focused
Main Duties and Responsibilities
Property Management
- Manage portfolio in accordance with RICS Codes of Practice, ARMA rules
- Assist the Head of Property Management to provide full professional property management services for a portfolio of freehold/leasehold developments and individual properties on behalf of freehold clients, Developers and Resident Management Companies, proactively managing in accordance with the terms of the management agreement/SLA
- Assist the Head of property management to manage in relation to company targets of income and service delivery
- Deal with leaseholders enquiries pertaining to the development
- Respond to correspondence/emails including those from Directors, lessees and tenants
- Attend residents AGMs and directors meetings, and raise fees where applicable; issue draft minutes to Directors. Action Minutes
- Write to lessees/tenants/letting agents regarding any matters contravening the lease terms (e.g., noise/nuisance, satellite dishes, untaxed vehicles, pets) and set up files for any lease breach
- Contact DVLA via legal and admin team regarding abandoned cars and illegally parked vehicles after obtaining instructions from clients
- Ensure the property operates as smoothly as possible
Budgets
- Prepare service charge budget in accordance with the terms of the leases and Transfer; issue draft budgets prior to year-end to Directors
- The draft budget must be prepared and provided to line manager no less than two months before the financial year-end
- Respond to Directors' queries in connection with budgets promptly
Inspections
- Ensure inspections of properties are regularly undertaken and any points raised are actioned
- Arrange meetings and inspections for all properties managed
- Ensure that all necessary service contracts and annual inspections are in place
- Carry out regular inspections of properties
- Upload inspection reports on Riskbase and notify clients
Insurance
- Ensure all properties in the portfolio are insured, including dealing with all claims, renewals and enquiries
- Liaise with Loss Adjusters and obtain quotes for remedial works and to effect and oversee any emergency repairs
Maintenance
- Contact contractors to ascertain whether they can carry out works and issue work order – checking with Directors in the first instance if authorisation is required
- Monitor contractors’ performance – follow through and complete jobs, updating PMS
- Issue keys to contractors and monitor safe return – record this information in Key book
- Ensure key cabinets are kept secure and closed at the end of each day
- Update the Approved Contractors List ensuring that all contractors hold Public Liability Insurance
- Prepare specifications for cleaning, gardening, window cleaning etc.; issue tenders and appoint contractors – liaising closely with senior property managers
- Issue contracts to contractors ensuring they comply with current health and safety legislation
- Carry out regular site inspections to monitor works and keep Directors advised of progress before any part payment or full payment is authorised
- Ensure that all contracts and schedule of works for all properties are entered on the system and updated
- Advise lessees and/or tenants of impending works
- Monitor contractors’ performance
- Monitor expenditure to ensure sufficient funds are available to cover all necessary repairs/works
- Check, code and input invoices
- Any other duties as directed
Equal Opportunities
Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.
Candidates must be eligible to live and work in the UK.
For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Property Manager Richmond upon Thames in London employer: Randstad Solutions Limited
HML Richmond upon Thames is an exceptional employer that prioritises employee growth and development within a supportive work culture. With a strong focus on residential property management, we offer competitive benefits and opportunities for career advancement, all while fostering a collaborative environment where your contributions are valued. Join us in a vibrant location that not only enhances your professional journey but also enriches your personal life.
Contact Details:
Randstad Solutions Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Property Manager Richmond upon Thames in London
✨Tip Number 1
Network like a pro! Reach out to your contacts in the property management field and let them know you're on the lookout for new opportunities. You never know who might have the inside scoop on a job opening!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Tailor your answers to show how your experience aligns with their needs, especially in areas like managing portfolios and dealing with leaseholder enquiries.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you email to express your appreciation and reiterate your interest in the role. It keeps you fresh in their minds!
✨Tip Number 4
Apply through our website for the best chance at landing that Property Manager role. We’re always looking for passionate individuals who understand residential property management and can bring their skills to our team!
We think you need these skills to ace Property Manager Richmond upon Thames in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Property Manager role. Highlight your experience in residential property management and any relevant legislation knowledge. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for HML Richmond. Share specific examples of your past successes in property management that align with our needs.
Show Off Your Interpersonal Skills:Since this role requires great interpersonal skills, don’t forget to mention your customer-focused approach. We love candidates who can communicate effectively with leaseholders and directors alike!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Randstad Solutions Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of residential property management and current legislation. Familiarise yourself with RICS Codes of Practice and ARMA rules, as these will likely come up during the interview.
✨Show Off Your Interpersonal Skills
Since this role is customer-focused, be ready to demonstrate your interpersonal skills. Think of examples where you've successfully managed leaseholder enquiries or resolved conflicts, and be prepared to discuss them.
✨Prepare for Budget Talk
Understand how to prepare service charge budgets and be ready to discuss your experience with financial management. You might be asked about how you handle budget queries from Directors, so have a few scenarios in mind.
✨Inspection Insights
Be prepared to talk about your approach to property inspections. Share your strategies for ensuring properties are well-maintained and how you handle any issues that arise during inspections. This shows your proactive management style.
