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- Tasks: Manage client accounts and ensure accurate service charge accounting.
- Company: Join a diverse team at B-hive Property Solutions in Croydon.
- Benefits: Enjoy a competitive salary and supportive work environment.
- Why this job: Gain valuable experience in property management and accounting.
- Qualifications: GCSE Maths and English (A-C) or equivalent required.
- Other info: Great opportunity for career growth in a dynamic industry.
The predicted salary is between 30000 - 42000 £ per year.
DIVISION: B-hive Property Solutions (CF)
QUALIFICATION LEVEL: Maths and English at GCSE (A-C) or equivalent
POSITION: Client Accounts Administrator
HOURS OF WORK: 9.00am to 5.30pm
LOCATION: West Croydon
Main Responsibilities:
- Ensure that service charges are accounted for in accordance with the RICS Code of Practice, ARMA-Q rules, Accounting regulations and other HML best practices.
- Accurate and timely issue of service charge accounts (within 6 months of the year end) and issuance of section 20b notices where applicable.
- Prepare and reconcile the information on PMS, including entering the year end adjustments, reserve fund transfers and checking the expenditure.
- Deal with queries from property managers, accountants and clients, ensuring responses within 3 working days.
- Liaise with property managers and external auditors to obtain approval of the year end service charge accounts within 6 months of the year end date and company accounts within 9 months of the year end date.
- Prepare the year end balancing service charge surplus/deficit calculation.
- Input the year end balancing amount and raise credit notes/manual demands as appropriate.
- Assist in the preparation of Section 20b notices, including draft expenditure and providing to the Client Accounting Manager/Client Accountant for approval.
- Update the control sheet on a daily basis and ensure accuracy.
- Assist with any additional adhoc accounting or administrative tasks as stipulated by the Client Accountant or Client Accounting Manager.
Personal Requirements:
- Understanding of all HML Processes, Practices and Ethos.
- Well-developed interpersonal and oral communications skills.
- Interpersonal skills and customer focused.
- Strong organisational skills.
- Ability to work on own initiative and as a team player.
- Good numerical skills.
- Diplomacy.
- Ability to prioritise critical workload and work under pressure and strict time frames.
- Experience in the property management industry would be a bonus but is not essential.
Randstad CPE values diversity and promotes equality. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK.
Client Accounts Administrator Croydon employer: Randstad Solutions Limited
Contact Detail:
Randstad Solutions Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Accounts Administrator Croydon
✨Tip Number 1
Network like a pro! Reach out to people in the property management industry, especially those who work at B-hive Property Solutions. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of service charge accounts and RICS guidelines. We want you to show off your understanding and how you can contribute to the team!
✨Tip Number 3
Practice your communication skills! Since this role involves liaising with property managers and clients, being able to articulate your thoughts clearly will set you apart from the competition.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Client Accounts Administrator Croydon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Client Accounts Administrator role. Highlight any relevant experience in property management or accounting, and don’t forget to showcase your organisational skills and attention to detail!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team at B-hive Property Solutions. Mention your understanding of HML processes and how you can contribute to our goals.
Show Off Your Communication Skills: Since this role involves liaising with property managers and clients, make sure to demonstrate your strong interpersonal skills in your application. A friendly tone and clear communication can go a long way!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Randstad Solutions Limited
✨Know Your Numbers
As a Client Accounts Administrator, you'll be dealing with service charges and financial accounts. Brush up on your numerical skills and be ready to discuss how you would handle specific accounting scenarios. This shows that you understand the role's requirements and can think critically about financial matters.
✨Familiarise Yourself with HML Processes
Understanding HML processes and best practices is crucial for this position. Do some research on the RICS Code of Practice and ARMA-Q rules. Being able to reference these during your interview will demonstrate your commitment and knowledge of the industry standards.
✨Show Off Your Interpersonal Skills
This role requires strong communication and interpersonal skills. Prepare examples of how you've effectively dealt with clients or colleagues in the past. Highlighting your ability to respond to queries promptly and diplomatically will set you apart from other candidates.
✨Organise Your Thoughts
With the variety of tasks involved, being organised is key. Before the interview, think about how you prioritise your workload and manage deadlines. Be ready to share specific strategies you use to stay on top of your responsibilities, especially under pressure.
