Revenue Operations Manager

Who we are

Born in 2014, Yoti is a digital identity and biometric technology company that makes it safer for people to prove who they are. The Yoti app was designed with privacy at its core, giving people a secure way to prove their identity and share third-party credentials with organisations and other people. Today, we have over ten million app downloads around the world. We’ve expanded our offering to a suite of business solutions that span identity verification, age verification and estimation, e-signing, AI anti-spoofing technologies and we continue to think of innovative new offerings. From day one, we’ve been working to fix an outdated identity system. This is not a journey we make on our own but with policy advisors, think tanks, researchers, academics, humanitarian bodies, our users and everyday people. We are committed to solving identity problems through grassroots research and social purpose initiatives.

Purpose of the Role: To be the source of truth for sales effectiveness, pipeline reporting and forecasting consequently you will work closely with sales, marketing, finance and product leadership to ensure that we make the best use of technology and processes associated with revenue generation. Working in the heart of the sales organisation, in this newly created role, you will be creating measurable processes and resources to increase the efficiency and effectiveness of the go to market teams. Yoti has a range of go to market motions that can differ by vertical and territory so accordingly our sales processes, teams and tooling vary accordingly.

Principal Responsibilities:

• Play a key role in quarterly, annual and long term financial planning and performance evaluation by owning the production of forecasting, reporting and analytics.
• Own the production and evolution of Sales Metrics KPIs & OKRs for the individuals and wider teams.
• Be the key business partner to finance and billing teams to enable efficient billing & revenue cycles.
• Own all sales technology (e.g. CRM, Prospecting and Outreach tools) including workflow, execution and reporting used to support the sales strategy.
• Work with sales leadership to define and implement optimal sales methodology and processes across the full customer lifecycle.
• Support the efficient allocation of sales territories.
• Ensure all members of the sales team understand their responsibilities in complying with the requisite processes and procedures.
• Analyse data to identify trends and recommend improvements to process.
• Maintain various data sources and tools used to define our sales strategies.

Knowledge, Skills, Qualifications and Experience:

• Experienced and certified Salesforce.com administrator.
• Must have previous experience leading workflow and integration of third party apps.
• Must have previous experience of enterprise sales process involving lead generation (in and out bound).
• Nice to have experience of a Product Lead Growth motion.
• A strong understanding of the sales/marketing technology landscape.
• Knowledge of at least one enterprise sales methodology (WbD, SPIN, Challenger, MEDDIC).
• Strong numeracy/analytical skills.
• Strong communication, organisational skills.
• Confident and proficient in IT skills including Excel, GSuite.
• Creative and innovative thinking.
• Problem-solving skills.
• Commercial thinking.
• Attention to detail.
• Good time management is essential in this role.

Interview Process:

• Stage 1 - Screening call.
• Stage 2 - 1st Interview (30 minutes).
• Stage 3 - Task home task.
• Stage 4 - In person Final interview.

What’s in it for you?

• Flexible working.
• Performance based discretionary annual bonus.
• Share Options.
• Internal Share Market.
• Private Medical Insurance.
• Life Insurance.
• Pension.
• Cycle to work scheme.
• Electric Car Scheme.
• 25 days holiday (plus bank holidays).
• 5 fully paid Selfie Days - for your own personal development, volunteering, charity events, etc.
• Team and company activities, Social clubs.
• Continuous learning opportunities (Annual Training budgets, conferences etc).

This is a great opportunity to join a company that is leading the way for innovative and responsible identity verification. We’re looking for people who can adapt to a fast-paced environment, as well as champion our brand and what we stand for. We value a positive attitude and people who have a collaborative, creative and transparent approach to solving problems. We believe in equal opportunities. It takes a diverse community of passionate, talented and committed people to build a simpler, more secure way of proving identity. We’re an equal opportunity employer, so we welcome applications from people of all backgrounds, with different outlooks and experiences.

Pre-employment checks: If your application is successful please be aware that as part of our pre-employment checks: We will check your details against fraud prevention databases. We will check identity; address match; PEPs and sanctions; bank validation, verification, fraud checks, negative data (CCJ, bankruptcy). If our investigations identify fraud or other criminal offences both when applying for a job and during your employment, we will record the details on the relevant fraud prevention databases. This information may be accessed from the UK and other countries and used by law enforcement agencies and other organisations to prevent fraud.

Talent Pool: If we consider that you might be suitable for other roles in the future, we will keep your details so we can contact you about these other roles. If you do not want us to keep your details for this purpose, please e-mail peopleteam@yoti.com or let us know at any stage of the recruitment process.