At a Glance
- Tasks: Investigate medical devices and ensure they meet global healthcare standards.
- Company: Join a high-tech lab in Witney with a focus on quality and safety.
- Benefits: Enjoy a competitive salary, work/life balance, free coffee, and subsidised meals.
- Other info: Full training provided; perfect for graduates or those seeking a career change.
- Why this job: Make a real impact on patient safety while developing your analytical skills.
- Qualifications: Curiosity, problem-solving skills, and proficiency in Microsoft Office required.
The predicted salary is between 15.99 - 15.99 £ per hour.
Do you have a naturally curious mind and a knack for problem-solving?
Join our Witney laboratory as a Complaints Investigator.
In this role, you aren't just "checking boxes"; you are a technical detective.
You will perform deep-dive investigations into returned medical devices, ensuring they remain the gold standard in global healthcare.
Whether you're a graduate looking for your first technical role or someone with a logical brain looking for a career change, we provide the full training needed to help you protect patient safety.
Salary
£15.99 per hour (Days)
Location
Witney (OX29 0YL moving to OX29 5UX next year)
Shift Pattern
The Perks
- Work/life balance: A predictable 4-on, 4-off pattern to help you plan your life.
- On-site parking: Free, easy access for every shift.
- Electric charging: On-site stations for your EV.
- Subsidised canteen: High-quality, affordable food available daily.
- Free Lavazza coffee: Premium coffee machines to keep you fueled.
- Modern environment: Work in a clean, newly expanded, high-tech lab.
Responsibilities
- Hands-on investigation: Meticulously examine customer-returned devices using technical tools and logic to find the exact root cause of an issue.
- Data sleuthing: Use MS Excel and internal systems to log findings, identify emerging quality trends, and spot patterns others might miss.
- Quality advocacy: Participate in "Continuous Improvement" projects, using your findings to influence future product design and manufacturing.
- Global collaboration: Share insights with international teams to ensure corrective actions are implemented across the organisation.
- Technical reporting: Translate complex findings into clear, concise reports that meet strict regulatory and safety standards.
Your Skills
- Analytical & methodical: You have a "detective" mindset and enjoy following evidence to a logical conclusion.
- IT literate: Proficient in Microsoft Office (specifically Word and Excel) with the ability to learn new software quickly.
- Documentation focused: You understand that accuracy is everything in healthcare and take pride in precise record-keeping.
- Education: Minimum of secondary education (Maths and English are essential).
The Nice-to-Haves
- Previous experience in a lab or regulated environment.
- Knowledge of Root Cause Analysis (RCA) or quality control principles.
Why Apply?
This is a rare opportunity to enter a high-tech healthcare career without prior medical device experience.
If you are a logical thinker with a passion for detail and want a role where your work directly impacts lives, we want to hear from you.
Think you've found the solution? Apply today or call Lottie at .
Quality Technician in Witney employer: Randstad RIS
Join a forward-thinking company in Witney that is dedicated to revolutionising patient care through innovative medical diagnostics. With a strong emphasis on employee growth, we offer comprehensive training and development opportunities, fostering a collaborative work culture where your contributions truly matter. Enjoy the benefits of a competitive pay structure, a unique 4 days on, 4 days off shift pattern, and the chance to be part of a mission-driven team committed to excellence in healthcare.
