At a Glance
- Tasks: Investigate medical devices, analyse data, and improve product design.
- Company: Join a leading healthcare company focused on patient safety.
- Benefits: Earn £17.19 per hour with flexible night shifts and full training provided.
- Other info: Collaborate globally and enjoy excellent career growth opportunities.
- Why this job: Be a technical detective and make a real difference in healthcare.
- Qualifications: Strong IT skills and logical thinking; no experience needed.
The predicted salary is between 35000 - 40000 £ per year.
Are you naturally curious? Do you enjoy taking things apart to see how they work? We are looking for a Complaints Investigator to join our Witney laboratory. You will act as a technical detective, analysing returned medical devices to identify root causes and ensure global patient safety.
The Schedule: 4 nights on, 4 nights off (7 PM - 7 AM).
The Pay: £17.19 per hour.
The Role: Perform hands-on device testing, use Excel to track quality trends, and collaborate with global teams to improve product design. No Experience? No Problem: If you have strong IT skills and a logical brain, we provide the full technical training.
Your work ensures that our products remain the gold standard in healthcare. You won't just be checking boxes; you'll be performing deep-dive investigations.
Hands-on Investigation: Meticulously examine customer-returned devices. You will use technical tools and logic to determine exactly why a product didn't perform as expected.
Data Sleuthing: Use MS Excel and internal systems to log findings, identify emerging trends, and spot patterns that others might miss.
Quality Advocacy: Participate in 'Continuous Improvement' projects. Your findings will directly influence how we update and enhance our manufacturing processes.
Global Collaboration: Share your insights with local and international teams to ensure corrective actions are taken across the organisation.
Reporting: Translate technical findings into clear, concise reports for management, ensuring all investigations meet strict regulatory standards.
We are looking for a logical thinker who enjoys getting to the bottom of things.
Analytical & Methodical: You have a 'detective' mindset. You enjoy breaking down a problem and following the evidence to a conclusion.
Documentation Focused: You understand that in the medical world, accuracy is everything. You are comfortable following strict protocols and keeping precise records.
IT Literate: You are proficient in Microsoft Office (specifically Word and Excel) and can learn new data-tracking software quickly.
Strong Communicator: You can explain complex technical issues clearly, both in writing and in person.
Qualified: You have completed secondary education (Maths and English are essential). Experience in a lab or with Root Cause Analysis (RCA) is a plus, but not a requirement.
Apply directly through this advert or call Lottie at for more details.
Quality Assurance Technician (night shifts) in Witney employer: Randstad RIS
Join our dynamic team in Witney, where we prioritise innovation and quality in healthcare. As a Quality Assurance Technician, you'll benefit from a supportive work culture that values continuous learning and collaboration, with comprehensive training provided for those new to the field. Enjoy a competitive pay rate, flexible night shifts, and the opportunity to make a real impact on global patient safety while working alongside passionate professionals dedicated to excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Quality Assurance Technician (night shifts) in Witney
✨Tip Number 1
Get to know the company! Research their values and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your detective skills! Prepare for common interview questions by thinking about how your logical thinking and problem-solving abilities can shine through. Use examples from your past experiences, even if they're not directly related.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit for the role!
We think you need these skills to ace Quality Assurance Technician (night shifts) in Witney
Some tips for your application 🫡
Show Your Curiosity:Let your natural curiosity shine through in your application. Talk about how you love to dig deep into problems and find out how things work. This is key for a role where you'll be investigating medical devices!
Highlight Your IT Skills:Since we’re looking for someone who’s IT literate, make sure to mention your proficiency with Microsoft Office, especially Excel. If you've used any data-tracking software before, give it a shout-out too!
Be Methodical:We want to see that you have a logical and methodical approach to problem-solving. Share examples of how you've tackled challenges in the past, especially if they involved following strict protocols or keeping accurate records.
Communicate Clearly:Strong communication is vital for this role. When writing your application, aim for clarity and conciseness. Make sure you can explain complex ideas simply, as this will be crucial when reporting your findings.
How to prepare for a job interview at Randstad RIS
✨Show Your Curiosity
Emphasise your natural curiosity during the interview. Share examples of how you've taken things apart or investigated problems in the past. This aligns perfectly with the role of a Complaints Investigator, where a detective mindset is crucial.
✨Demonstrate Your IT Skills
Since strong IT skills are essential, be prepared to discuss your experience with Microsoft Excel and any other relevant software. You might even want to bring along a sample of your work or a project that showcases your data tracking abilities.
✨Communicate Clearly
Practice explaining complex technical issues in simple terms. The ability to translate findings into clear reports is key for this role, so think about how you can demonstrate your communication skills during the interview.
✨Prepare for Hands-On Questions
Expect questions that assess your analytical and methodical thinking. Prepare to discuss how you would approach a problem or investigate a device failure. Think of scenarios where you’ve had to follow strict protocols and keep precise records, as this will show you understand the importance of accuracy in the medical field.
