At a Glance
- Tasks: Investigate medical devices, analyse data, and improve product quality.
- Company: Join a leading healthcare company focused on patient safety.
- Benefits: Earn £17.19 per hour with flexible night shifts and full training provided.
- Other info: Collaborate globally and enjoy excellent career growth opportunities.
- Why this job: Be a technical detective and make a real difference in healthcare.
- Qualifications: Strong IT skills and logical thinking; no experience needed.
The predicted salary is between 35000 - 40000 £ per year.
Are you naturally curious? Do you enjoy taking things apart to see how they work? We are looking for a Complaints Investigator to join our Witney laboratory. You will act as a technical detective, analysing returned medical devices to identify root causes and ensure global patient safety.
The Schedule: 4 nights on, 4 nights off (7 PM - 7 AM).
The Pay: £17.19 per hour.
The Role:
- Perform hands-on device testing, use Excel to track quality trends, and collaborate with global teams to improve product design.
- No Experience? No Problem: If you have strong IT skills and a logical brain, we provide the full technical training.
- Your work ensures that our products remain the gold standard in healthcare. You won't just be checking boxes; you'll be performing deep-dive investigations.
- Hands-on Investigation: Meticulously examine customer-returned devices. You will use technical tools and logic to determine exactly why a product didn't perform as expected.
- Data Sleuthing: Use MS Excel and internal systems to log findings, identify emerging trends, and spot patterns that others might miss.
- Quality Advocacy: Participate in 'Continuous Improvement' projects. Your findings will directly influence how we update and enhance our manufacturing processes.
- Global Collaboration: Share your insights with local and international teams to ensure corrective actions are taken across the organisation.
- Reporting: Translate technical findings into clear, concise reports for management, ensuring all investigations meet strict regulatory standards.
We are looking for a logical thinker who enjoys getting to the bottom of things.
- Analytical Methodical: You have a 'detective' mindset. You enjoy breaking down a problem and following the evidence to a conclusion.
- Documentation Focused: You understand that in the medical world, accuracy is everything. You are comfortable following strict protocols and keeping precise records.
- IT Literate: You are proficient in Microsoft Office (specifically Word and Excel) and can learn new data-tracking software quickly.
- Strong Communicator: You can explain complex technical issues clearly, both in writing and in person.
- Qualified: You have completed secondary education (Maths and English are essential). Experience in a lab or with Root Cause Analysis (RCA) is a plus, but not a requirement.
Apply directly through this advert or call Lottie at for more details.
Quality Assurance Technician (night shifts) employer: Randstad RIS
Join our Witney laboratory as a Quality Assurance Technician and become part of a dynamic team dedicated to ensuring global patient safety. We offer a supportive work culture that values curiosity and analytical thinking, with comprehensive training provided for those new to the field. Enjoy a unique night shift schedule that allows for a balanced lifestyle, alongside opportunities for professional growth and collaboration with international teams.
StudySmarter Expert Advice🤫
We think this is how you could land Quality Assurance Technician (night shifts)
✨Tip Number 1
Get to know the company! Research their values and recent projects. When you walk into that interview, you want to show them you’re not just another candidate; you’re genuinely interested in what they do.
✨Tip Number 2
Practice your detective skills! Think of examples from your past where you’ve solved problems or improved processes. Be ready to share these stories during your interview to showcase your analytical mindset.
✨Tip Number 3
Don’t underestimate the power of networking! Reach out to current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider tips or even a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team. Let’s get you started on this exciting journey!
We think you need these skills to ace Quality Assurance Technician (night shifts)
Some tips for your application 🫡
Show Your Curiosity:Let us see your natural curiosity shine through in your application! Share examples of how you've investigated problems or taken things apart to understand them better. This will resonate with our detective-like approach to quality assurance.
Highlight Your IT Skills:Since we're all about data sleuthing, make sure to mention your proficiency in Microsoft Office, especially Excel. If you've used any data-tracking software before, give it a shout-out! We want to know you can handle the tech side of things.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, especially when it comes to technical findings. Show us you can communicate complex ideas simply, just like you would in a report.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Randstad RIS
✨Show Your Curiosity
Since the role requires a natural curiosity, be prepared to discuss times when you've investigated a problem or taken something apart to understand it better. Share specific examples that highlight your detective-like mindset.
✨Excel Skills on Display
Brush up on your Excel skills before the interview. Be ready to talk about how you've used Excel in the past, whether for tracking data or identifying trends. If you can, bring along a sample of your work to showcase your proficiency.
✨Communicate Clearly
Practice explaining complex technical issues in simple terms. The interviewers will want to see that you can translate your findings into clear reports. Think of examples where you've had to communicate technical information effectively.
✨Emphasise Team Collaboration
This role involves working with global teams, so highlight any experience you have in collaborative projects. Discuss how you’ve shared insights or worked with others to solve problems, showing that you're a team player who values quality advocacy.
