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- Tasks: Join us as a Shoemaker, providing expert cobbler services and outstanding customer care.
- Company: We're a creative company in London, passionate about shoe and handbag restoration.
- Benefits: Enjoy a vibrant work environment with opportunities for creativity and customer interaction.
- Why this job: Be part of a team that values craftsmanship and builds lasting relationships with customers.
- Qualifications: 3 years of relevant experience in retail or customer service is preferred.
- Other info: Fluency in additional languages is a bonus!
The predicted salary is between 24000 - 36000 £ per year.
For new opening in London, we're searching for a Cobbler, a talented person who enjoys being customer facing and has a passion for creativity and restoration.
Main Responsibilities:
- Carry out all cobbler services on shoes and handbags including repairs, reparation, heel swaps, and certain custom bespoke services;
- Promote products and services on the sales floor by identifying our customer's needs;
- Advise customers on the collection and in store cobbler services;
- Deliver outstanding customer service and build long-term relationships with customers;
- Maintain the store standards according to the guidelines;
- Embody and transmit with passion the company projects through effective product knowledge.
Additional Skills:
- Minimum 3 years of relevant experience;
- Experience in Retail or other customer service industry preferred;
- Self-motivation with a positive attitude and professionalism;
- Good customer focus with strong presentation, interpersonal and communication skills;
- Strong team player;
- Other languages are a plus.
Place of Work: London
SHOEMAKER - ARTISAN employer: Randstad Professional Italia
Contact Detail:
Randstad Professional Italia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SHOEMAKER - ARTISAN
✨Tip Number 1
Familiarise yourself with the latest trends in shoe and handbag restoration. Being knowledgeable about current styles and techniques will help you connect with customers and demonstrate your expertise during the interview.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family. Role-playing different scenarios can help you feel more confident when discussing how to meet customer needs and provide exceptional service.
✨Tip Number 3
Prepare to showcase your creativity by bringing examples of your previous work or projects. This could include photos of custom designs or repairs you've completed, which will highlight your skills and passion for the craft.
✨Tip Number 4
Research our company values and projects thoroughly. Understanding what we stand for will allow you to embody our brand during your interactions and show that you're genuinely interested in being part of our team.
We think you need these skills to ace SHOEMAKER - ARTISAN
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the specific responsibilities and skills required for the Shoemaker - Artisan position. Tailor your application to highlight your relevant experience in cobbler services and customer interaction.
Craft a Compelling CV: Ensure your CV showcases your experience in shoe and handbag repairs, as well as any customer service roles you've held. Use clear headings and bullet points to make it easy to read, and include specific examples of your work that demonstrate your creativity and restoration skills.
Write a Personalised Cover Letter: In your cover letter, express your passion for cobbling and customer service. Mention why you want to work for this company specifically and how your skills align with their values. Be sure to convey your enthusiasm for building long-term relationships with customers.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a role that requires craftsmanship and customer interaction.
How to prepare for a job interview at Randstad Professional Italia
✨Show Your Passion for Craftsmanship
Make sure to express your love for shoemaking and restoration during the interview. Share specific examples of your previous work and how you approach each project with creativity and care.
✨Demonstrate Customer Service Skills
Since the role involves a lot of customer interaction, be prepared to discuss how you've successfully engaged with customers in the past. Highlight any experiences where you identified customer needs and provided tailored solutions.
✨Know the Company and Its Products
Research the company’s offerings and values before the interview. Being knowledgeable about their products and services will show your genuine interest and help you connect better with the interviewers.
✨Prepare for Practical Questions
Expect questions that assess your technical skills and problem-solving abilities. Be ready to discuss specific cobbler services you’ve performed and how you handle challenges in your work.
