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- Tasks: Join us as a Cobbler, providing top-notch shoe and handbag repairs.
- Company: We're a creative restoration company opening in Madrid, passionate about customer service.
- Benefits: Enjoy a dynamic work environment with opportunities for creativity and customer interaction.
- Why this job: Be part of a team that values creativity and builds lasting customer relationships.
- Qualifications: 3+ years of experience in retail or customer service; strong communication skills required.
- Other info: Fluency in additional languages is a plus!
The predicted salary is between 24000 - 36000 £ per year.
About the Company – For new opening in Madrid we're searching for Cobbler, a talent person, who enjoys being customer facing and has a passion for creativity and restoration.
Main Responsibilities:
- Carry out all cobbler services on shoes and handbags including repairs, reparation, heel swaps, and certain custom bespoke services;
- Promote products and services on the sales floor by identifying our customer's needs
- Advise customers on the collection and in store cobbler services
- Deliver outstanding customer service and build long-term relationship with customers
- Maintain the store standards according to the guidelines
- Embody and transmit with passion the company projects through an effective product knowledge
Required Skills
- Minimum 3 years of relevant experience
- Experience in Retail or other customer service industry preferred
- Self-motivation with positive attitude and professional
- Good customers focus with strong presentation, interpersonal and communication skills
- Strong team player
- Other language is a plus
COBBLER employer: Randstad Professional Italia
Contact Detail:
Randstad Professional Italia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land COBBLER
✨Tip Number 1
Make sure to showcase your passion for creativity and restoration during the interview. Share specific examples of past projects or repairs you've completed that highlight your skills and dedication.
✨Tip Number 2
Since customer service is key in this role, prepare to discuss how you've successfully built long-term relationships with customers in previous positions. Think of anecdotes that demonstrate your ability to connect with clients.
✨Tip Number 3
Familiarize yourself with the company's products and services before the interview. This will not only help you answer questions more effectively but also show your genuine interest in the company and its offerings.
✨Tip Number 4
Highlight your teamwork skills by preparing examples of how you've collaborated with colleagues in the past. Emphasizing your ability to work well in a team will align with the company's values and expectations.
We think you need these skills to ace COBBLER
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your 3+ years of relevant experience in your application. Detail your previous roles in cobbler services or customer service, showcasing specific skills and achievements.
Showcase Your Passion: Express your passion for creativity and restoration in your cover letter. Share personal anecdotes or experiences that demonstrate your enthusiasm for the cobbler profession and customer interaction.
Tailor Your Application: Customize your CV and cover letter to align with the job description. Use keywords from the job posting, such as 'customer service', 'team player', and 'product knowledge' to make your application stand out.
Prepare for Customer Interaction: Since the role involves a lot of customer-facing responsibilities, prepare examples of how you've successfully engaged with customers in the past. This will help you convey your strong interpersonal skills during the application process.
How to prepare for a job interview at Randstad Professional Italia
✨Show Your Passion for Restoration
Make sure to express your enthusiasm for cobbling and restoration during the interview. Share specific examples of past projects or experiences that highlight your creativity and skills in shoe and handbag repairs.
✨Demonstrate Customer Service Skills
Prepare to discuss how you have successfully interacted with customers in previous roles. Highlight your ability to identify customer needs and provide tailored solutions, as this is crucial for building long-term relationships.
✨Know the Products Inside Out
Familiarize yourself with the company's products and services before the interview. Being able to speak knowledgeably about the collection and the cobbler services will show your commitment and help you stand out.
✨Emphasize Teamwork and Communication
Be ready to share examples of how you've worked effectively in a team setting. Strong interpersonal skills are essential, so demonstrate your ability to collaborate and communicate well with colleagues and customers alike.
