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For Companies At a Glance
- Tasks: Lead and inspire a team to deliver an exceptional luxury client experience.
- Company: Join a prestigious brand known for its commitment to excellence.
- Benefits: Competitive salary, career development, and a vibrant work environment.
- Why this job: Be a key player in shaping unforgettable customer experiences in the fashion industry.
- Qualifications: 2-4 years of retail management experience, preferably in luxury.
- Other info: Flexible hours and opportunities for growth in a dynamic setting.
The predicted salary is between 36000 - 60000 £ per year.
The Floor Manager is a key figure who leads and inspires a team of Client Advisors to achieve maximum performance and deliver a luxury client experience. You will be a leader present on the shop floor, responsible for providing real-time coaching, developing team talents, and promoting the Brand's Values as a Brand Ambassador.
Key Responsibilities
- Team & Coaching: Manage, motivate, and develop the team through on-the-job training, feedback sessions, and regular performance reviews.
- Client Experience: Oversee and drive excellence in the client experience, promoting clienteling strategies for customer retention and growth.
- Sales and Operations: Actively sell and be a role model for the selling ceremony. Monitor category performance, collaborating with Merchandising and Visual Merchandising to maximize sales potential.
- Operational Management: Ensure adherence to company policies, support store opening and closing operations (Manager on Duty), and maintain organization standards (back of house and front of house).
Key Requirements
- Minimum of 2-4 years of sales management experience in retail environments, preferably in the luxury sector.
- Proven ability to drive positive and measurable customer experiences.
- Strong business acumen and ability to analyze sales reports to identify trends and propose action plans.
- Excellent leadership, communication, and organizational skills.
- Passion for the Fashion Industry.
- Flexibility to work a retail schedule, including evenings and weekends.
Floor Manager in Bicester employer: Randstad Professional Italia
Contact Detail:
Randstad Professional Italia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floor Manager in Bicester
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent news. This way, when you walk into that interview, you can show them you're not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. The more comfortable you are with your answers, the more confident you'll feel when it’s time to shine.
✨Tip Number 3
Dress to impress! As a Floor Manager, you’ll be representing the brand, so make sure your outfit reflects the luxury vibe. It’s all about making a great first impression!
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation for the opportunity. It shows you’re keen and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Floor Manager in Bicester
Some tips for your application 🫡
Show Your Passion for Fashion: Let us see your love for the fashion industry shine through in your application. Share any relevant experiences or insights that highlight your enthusiasm and understanding of luxury retail.
Highlight Your Leadership Skills: We want to know how you've motivated and developed teams in the past. Use specific examples to demonstrate your coaching style and how you’ve driven performance in previous roles.
Focus on Client Experience: Make sure to emphasise your ability to create exceptional client experiences. Share stories that showcase your clienteling strategies and how you've contributed to customer retention and growth.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the key responsibilities and requirements mentioned in the job description. We love seeing candidates who take the time to connect their skills with our needs.
How to prepare for a job interview at Randstad Professional Italia
✨Know Your Brand Inside Out
Before the interview, make sure you research the brand thoroughly. Understand its values, mission, and what sets it apart in the luxury market. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or improved performance. Be ready to discuss how you motivate and develop team members, as this is crucial for the Floor Manager role.
✨Demonstrate Client-Centric Thinking
Think of specific instances where you've enhanced the client experience. Be prepared to share strategies you've implemented for customer retention and how you've driven sales through exceptional service.
✨Be Ready for Operational Questions
Since operational management is key, brush up on your knowledge of store operations. Be prepared to discuss how you would handle opening and closing procedures, as well as maintaining standards in both the back and front of house.
