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- Tasks: Manage complex employee relations issues and drive process improvements.
- Company: Join a leading global tech and telecoms organisation experiencing rapid growth.
- Benefits: Enjoy a dynamic work environment with opportunities for professional development.
- Why this job: Be part of a collaborative HR team making a real impact on employee experience.
- Qualifications: Extensive ER experience, confident in managing cases independently, and knowledge of ticketing systems.
- Other info: This is a 12-month contract role based in London.
The predicted salary is between 43200 - 72000 £ per year.
A leading global organisation in the tech and telecoms sector is seeking an experienced Employee Relations Consultant to join its dynamic HR team in London on a 12 month contract. Offering a unique opportunity to contribute to a forward-thinking company experiencing rapid growth across the EMEA region.
As part of a collaborative HR team, you'll be responsible for managing complex ER issues, driving process improvements, and partnering closely with legal and HR stakeholders.
Key Responsibilities:- Manage ER-related cases including performance issues, grievances, investigations, and disciplinary actions.
- Coach and guide managers on ER best practices and case management.
- Handle cases through a ticketing system (Freshdesk) and monitor key trends.
- Collaborate with legal counsel to ensure processes are compliant with local labour laws.
- Keep current with employment laws, especially in the UK, Germany, France, and the UAE.
- Lead initiatives that promote a positive employee experience and proactive ER strategies.
- Responding to ER queries from employees and managers.
- Conducting sensitive investigations and producing detailed reports.
- Advising on performance improvement plans (PIPs) and policy interpretation.
- Extensive experience in ER, ideally as a specialist or generalist where ER is a core focus.
- Confident managing ER cases independently, using sound judgement and initiative.
- Knowledge of Freshdesk or similar ticketing systems.
- Strong legal compliance awareness and experience working in global organisations.
- Preferred experience in tech or telecoms and familiarity with Workday ATS.
Employee Relations Consultant employer: Randstad Perm Professionals
Contact Detail:
Randstad Perm Professionals Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Employee Relations Consultant
✨Tip Number 1
Familiarise yourself with the latest employment laws in the UK, Germany, France, and the UAE. This knowledge will not only help you in interviews but also demonstrate your commitment to staying updated in a rapidly changing legal landscape.
✨Tip Number 2
Gain hands-on experience with ticketing systems like Freshdesk. If you haven't used it before, consider exploring online tutorials or forums to understand how to manage ER cases effectively through such platforms.
✨Tip Number 3
Network with professionals in the tech and telecoms sectors. Attend industry events or join relevant online groups to connect with others who can provide insights into the specific challenges and best practices in employee relations within these fields.
✨Tip Number 4
Prepare to discuss real-life scenarios where you've successfully managed complex ER issues. Use the STAR method (Situation, Task, Action, Result) to structure your responses, showcasing your problem-solving skills and ability to drive process improvements.
We think you need these skills to ace Employee Relations Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your extensive experience in employee relations, particularly any specific cases you've managed. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: In your cover letter, explain why you're passionate about employee relations and how your background aligns with the company's needs. Mention your familiarity with legal compliance and ticketing systems like Freshdesk.
Showcase Relevant Experience: When detailing your work history, focus on your experience managing ER cases, coaching managers, and leading initiatives that enhance employee experience. Provide specific examples of your achievements.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in HR roles.
How to prepare for a job interview at Randstad Perm Professionals
✨Showcase Your ER Expertise
Be prepared to discuss your previous experience in employee relations. Highlight specific cases you've managed, the challenges you faced, and how you resolved them. This will demonstrate your capability and confidence in handling complex ER issues.
✨Familiarise Yourself with Relevant Laws
Since the role requires knowledge of employment laws in various countries, brush up on the key regulations in the UK, Germany, France, and the UAE. Being able to reference these laws during your interview will show that you're proactive and well-informed.
✨Understand the Company Culture
Research the company's values and culture, especially their approach to employee relations. Tailor your responses to align with their ethos, demonstrating that you can contribute positively to their dynamic HR team.
✨Prepare for Scenario-Based Questions
Expect to be asked about hypothetical ER scenarios. Practice articulating your thought process and decision-making skills in these situations. This will help you convey your judgement and initiative effectively.
