Randstad NV in the United Kingdom seeks a Senior ServiceNow Architect to lead the design, governance, and evolution of an enterprise ServiceNow ecosystem, spanning ITSM Pro and AI integrations. You will embed Now Assist, Agentic AI, and automated workflows, drive platform roadmaps, guardrails, and upgrade strategies across multi-system environments.
Also, you will craft modern portals using Employee Center, Service Portal, and UI Builder, and enable integrations via IntegrationHub, REST/SOAP,
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