Account Specialist in Oxford

Location: Witney, and there will be occasional travel required to our other client site in Maidenhead
Hours: Full-Time, 40 Hours per week (Monday - Friday)
Flexibility: 8 hours per day 8.30am to 5.30pm with an hour for lunch
Perks: Competitive salary, fantastic company benefits, car allowance + much more.. What You'll Be Doing:
You will split your time between face-to-face stakeholder engagement and keeping our back office systems running smoothly. Your core responsibilities will include:
Worker & Client Engagement: Act as the primary face of the service. You will manage daily worker engagement for up to 150 temporary staff, host face-to-face client service meetings, and run "worker surgeries" to solve day-to-day workplace hurdles.
The Onboarding Architect: You'll ensure that all new starters have the best start in their new role by meeting with them regularly throughout their first few weeks.
System & Data Specialist: Maintain 100% accurate live data within our systems and databases.
Lifecycle & ER Management: Conduct regular formal check-ins with staff, proactively handle assignment extensions, manage Employee Relations (ER) cases, and oversee the end-to-end leaver process.
Financial & Admin Gatekeeper: Take charge of Purchase Orders (POs), monitor email and phone communications, and provide robust administrative support to the wider recruitment function.