At a Glance
- Tasks: Lead a dynamic team and manage a high-volume operation for a top UK retailer.
- Company: Join Randstad, one of the world's largest recruitment organisations.
- Benefits: Competitive salary, career development, and a vibrant work culture.
- Other info: Inclusive employer committed to equal opportunities and personal growth.
- Why this job: Make a real impact while building relationships with key stakeholders.
- Qualifications: Experience in managing temporary workforces and strong leadership skills required.
The predicted salary is between 28800 - 48000 £ per year.
Are you ready to lead a high-volume operation for one of the UK's most iconic retailers? We are looking for an experienced, resilient, and proactive Account Manager to take full accountability for our onsite operation at the Sainsbury's Distribution Centre in Haydock. This is a fast-paced leadership role where you will be the face of Randstad, managing a large scale temporary workforce and driving the continuous improvement of a business critical logistics site.
The Role:
- Responsible for the management and support of a team of 2-4 Account Specialists/Agency Supervisors who are responsible for managing the daily performance of associates.
- The Account Manager has responsibility for ensuring operational service level delivery, management support for AS's & service delivery to Sainsbury's.
- The Account Manager will take a proactive role in continuing to build relationships with the Sainsbury's stakeholders, ensuring continuous improvement in the recruitment and worker management processes.
- Coaching and development of the onsite team.
- Comfortable with challenging client conversations, presenting management information, managing expectations and employment relations.
Key Responsibilities:
- People management (including remote management) across the site(s).
- Develop a long-lasting relationship with the clients and extend the network within the clients.
- Deliver regular business reviews to key stakeholders within client base.
- Understand the processes including payroll, billing and debt management.
- Deliver to agreed SLA's within specific clients contract.
- Support and drive a high performance culture.
- Proactively manage employee turnover.
- Ensure all business and local information is cascaded in a timely way to the team to drive employee engagement and understanding of their value and role.
- Identifying talent and creating opportunities for development.
- Supporting team with day to day activities such as recruitment and selection and management of ER cases.
- Basic knowledge of ER/HR is required to carry out investigations and disciplinaries.
- Planning of the pipeline in line with the demand of the clients with the use of planning tools.
- Produce relevant and timely management information (MI) for each site.
- Conduct monthly 1-1s using great conversations to drive performance.
- Experience of managing a multiple client base and onsite locations is preferable but not essential.
- Lead site-specific Continuous Improvement projects to add tangible value to the client.
Requirements for the role:
- Experience: Proven experience managing temporary workforces within recruitment, manufacturing, or logistics.
- Leadership: Strong people management skills with the ability to provide clear guidance to a diverse team.
- Communication: Exceptional communication skills with the ability to present to GM level.
- Mobility: A full UK Driving License is essential.
If you want to join one of the world's largest, leading recruitment organisations, in a position that will see you engaging with key stakeholders and taking responsibility for delivering a first class service to your candidates and client then please do get in touch with Sam Badger!
Account Manager employer: Randstad Internal Resourcer
Randstad is an exceptional employer, offering a dynamic work environment at the Sainsbury's Distribution Centre in Haydock, where you can thrive as an Account Manager. With a strong focus on employee development and a culture of continuous improvement, we provide ample opportunities for growth while fostering meaningful relationships with key stakeholders. Join us to be part of a leading recruitment organisation that values inclusivity and empowers its employees to drive performance and innovation.
Contact Details:
Randstad Internal Resourcer Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who might know someone at Randstad or Sainsbury's. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. We want you to show how you can fit into their team and contribute to their goals. Tailor your examples to highlight your experience with managing temporary workforces.
✨Tip Number 3
Practice your communication skills! Since you'll be presenting to stakeholders, it’s crucial to articulate your thoughts clearly. Grab a friend and do some mock interviews to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Account Manager role. Highlight your experience with managing temporary workforces and any leadership roles you've held. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this fast-paced role. Share specific examples of how you've driven continuous improvement in previous positions, as that’s key for us.
Show Off Your Communication Skills:Since this role involves presenting to stakeholders, make sure your written application reflects your exceptional communication skills. Keep it clear, concise, and professional – we love a well-structured application!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Randstad Internal Resourcer
✨Know Your Numbers
As an Account Manager, you'll need to present management information confidently. Brush up on key metrics related to workforce performance, client satisfaction, and operational efficiency. Being able to discuss these figures will show your analytical skills and readiness for the role.
✨Showcase Your Leadership Style
Prepare to discuss your approach to people management. Think of examples where you've successfully led a team, resolved conflicts, or improved performance. This is your chance to demonstrate how you can inspire and develop a diverse team in a fast-paced environment.
✨Build Rapport with Stakeholders
Since relationship-building is crucial, come prepared with insights about Sainsbury's and their operations. Show that you understand their business needs and how you can contribute to their success. This will highlight your proactive nature and commitment to continuous improvement.
✨Practice Challenging Conversations
Expect to discuss difficult topics like employee turnover or performance issues. Prepare scenarios where you've navigated tough conversations effectively. This will showcase your communication skills and ability to manage expectations, which are vital for this role.
