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- Tasks: Lead a dynamic team and manage a high-volume operation at Sainsbury's Distribution Centre.
- Company: Join Randstad, one of the world's largest recruitment organisations.
- Benefits: Competitive salary, career development, and a vibrant work culture.
- Why this job: Make a real impact by driving continuous improvement in logistics operations.
- Qualifications: Experience in managing temporary workforces and strong leadership skills required.
- Other info: Inclusive employer with opportunities for personal and professional growth.
Are you ready to lead a high-volume operation for one of the UK's most iconic retailers? We are looking for an experienced, resilient, and proactive Account Manager to take full accountability for our onsite operation at the Sainsbury's Distribution Centre in Haydock. This is a fast-paced leadership role where you will be the face of Randstad, managing a large scale temporary workforce and driving the continuous improvement of a business critical logistics site.
The Role:
- Responsible for the management and support of a team of 2-4 Account Specialists/Agency Supervisors who are responsible for managing the daily performance of associates.
- The Account Manager has responsibility for ensuring operational service level delivery, management support for AS's & service delivery to Sainsbury's.
- The Account Manager will take a proactive role in continuing to build relationships with the Sainsbury's stakeholders, ensuring continuous improvement in the recruitment and worker management processes.
- Coaching and development of the onsite team.
- Comfortable with challenging client conversations, presenting management information, managing expectations and employment relations.
Key Responsibilities:
- People management (including remote management) across the site(s).
- Develop a long-lasting relationship with the clients and extend the network within the clients.
- Deliver regular business reviews to key stakeholders within client base.
- Understand the processes including payroll, billing and debt management.
- Deliver to agreed SLA's within specific clients contract.
- Support and drive a high performance culture.
- Proactively manage employee turnover.
- Ensuring all business and local information is cascaded in a timely way to the team to drive employee engagement and understanding of their value and role.
- Identifying talent and creating opportunities for development.
- Supporting team with day to day activities such as recruitment and selection and management of ER cases.
- Basic knowledge of ER/HR is required to carry out investigations and disciplinaries.
- Planning of the pipeline in line with the demand of the clients with the use of planning tools.
- Produce relevant and timely management information (MI) for each site.
- Conduct monthly 1-1s using great conversations to drive performance.
- Experience of managing a multiple client base and onsite locations is preferable but not essential.
- Lead site-specific Continuous Improvement projects to add tangible value to the client.
Requirements for the role:
- Proven experience managing temporary workforces within recruitment, manufacturing, or logistics.
- Strong people management skills with the ability to provide clear guidance to a diverse team.
- Exceptional communication skills with the ability to present to GM level.
- A full UK Driving License is essential.
Ready to take the lead at Haydock? Apply today to start your journey with Randstad. We are an inclusive employer and should you require any reasonable adjustments in order to complete any aspect of the recruitment process, please contact the Internal Talent Acquisition (ITA) team.
Account Manager in St Helens employer: Randstad Inhouse Services
Contact Detail:
Randstad Inhouse Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager in St Helens
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who might know someone at Randstad or Sainsbury's. A friendly chat can sometimes lead to opportunities that aren't even advertised.
✨Tip Number 2
Prepare for the interview by researching the company and its culture. Understand their values and think about how your experience aligns with their needs. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills in managing temporary workforces and driving performance can benefit Randstad. Keep it concise and impactful – you want to leave a lasting impression.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Randstad.
We think you need these skills to ace Account Manager in St Helens
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your leadership experience and any relevant achievements in managing temporary workforces, as this will catch our eye!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for the Account Manager role. Share specific examples of how you've built relationships with clients and driven improvements in previous roles.
Showcase Your Communication Skills: Since exceptional communication is key for this role, make sure your application is clear and concise. Use professional language but let your personality shine through – we want to see the real you!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Randstad Inhouse Services
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the role of an Account Manager and the specific requirements listed in the job description. Familiarise yourself with Sainsbury's operations and how your experience managing temporary workforces can add value to their logistics site.
✨Showcase Your Leadership Skills
Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in fast-paced environments. Highlight any experiences where you've driven continuous improvement or handled challenging client conversations, as these are key aspects of the role.
✨Build Rapport with Stakeholders
Demonstrate your ability to build relationships by discussing past experiences where you've engaged with clients or stakeholders. Think about how you can extend your network within the client's organisation and be ready to share strategies for maintaining strong working relationships.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to manage employee relations. Prepare examples of how you've handled recruitment challenges, employee turnover, or performance management issues, and be ready to discuss the outcomes.
