Are you a customer-focused professional with a passion for people and problem-solving who thrives in a dynamic, face-to-face environment?
Randstad is looking for a driven, customer-centric Account Specialist to join our team on-site at Caterpillar Perkins in Peterborough. If you are passionate about delivering exceptional service, building strong relationships, and making a tangible impact within a global organisation, this role is for you.
Details:
Schedule: Monday to Friday, 7:00am - 16:00pm.
Location: Onsite in Peterborough.
The Role:
- Worker Management: Day-to-day management, Includes delivery of praise and rewarding good work, alongside handling sensitive matters like warnings, return to works, and performance reviews.
- Relationship Building: The role requires a service driven mentality and being the face of Randstad to both the client and the temporary workforce, implying an ability to understand and manage diverse needs.
- Recruitment: Involvement in the recruitment process of new temporary talent.
- Administration & Compliance: Maintain accurate, audit-ready compliance records and manage internal reporting systems efficiently to ensure seamless operational support and timely documentation handling.
- Great Organisation Skills: Often required to manage and follow up on diverse queries, ensuring that our talent and client needs are heard and addressed effectively.
What you'll bring:
- Proven customer-first mindset with dedicated service and administration experience.
- Excellent communication skills, capable of dealing with stakeholders at all levels.
- A high-pace, detail-oriented work ethic.
- Ability to prioritise tasks and structure your day effectively.
- Great organisational skills.
- Strong empathy and active listening skills, with a proven ability to understand individual needs and excel in face-to-face interactions.
Benefits:
- Fantastic company benefits.
- A clear path for career progression into Account Management.
- Personal and professional development opportunities.
- Free onsite parking
- EAP package including added benefits
- No on-call or weekend shifts
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Account Specialist in Peterborough employer: Randstad Inhouse Services
Caterpillar offers an exceptional work environment at its Stockton facility, where welders can thrive in a world-class manufacturing setting. With competitive pay rates, generous overtime opportunities, and a strong focus on employee well-being, including on-site health services and flexible shift scheduling, Caterpillar is committed to fostering a culture of safety and recognition. Additionally, employees have the chance for career progression and access to exclusive discounts, making it a rewarding place to build a meaningful career in heavy machinery.
