At a Glance
- Tasks: Lead a dynamic team and manage operations for a major UK retailer.
- Company: Join Randstad, a leading recruitment organisation with a focus on innovation.
- Benefits: Competitive salary, career development, and a vibrant work culture.
- Why this job: Make a real impact in logistics while developing your leadership skills.
- Qualifications: Experience in managing temporary workforces and strong communication skills.
- Other info: Opportunity for growth in a fast-paced environment with diverse challenges.
Are you ready to lead a high-volume operation for one of the UK's most iconic retailers? We are looking for an experienced, resilient, and proactive Account Manager to take full accountability for our onsite operation at the Sainsbury's Distribution Centre in Haydock. This is a fast-paced leadership role where you will be the face of Randstad, managing a large scale temporary workforce and driving the continuous improvement of a business critical logistics site.
The Role:
- Responsible for the management and support of a team of 2-4 Account Specialists/Agency Supervisors who are responsible for managing the daily performance of associates.
- The Account Manager has responsibility for ensuring operational service level delivery, management support for AS's & service delivery to Sainsbury's.
- The Account Manager will take a proactive role in continuing to build relationships with the Sainsbury's stakeholders, ensuring continuous improvement in the recruitment and worker management processes.
- Coaching and development of the onsite team.
- Comfortable with challenging client conversations, presenting management information, managing expectations and employment relations.
Key Responsibilities:
- People management (including remote management) across the site(s).
- Develop a long-lasting relationship with the clients and extend the network within the clients.
- Deliver regular business reviews to key stakeholders within client base.
- Understand the processes including payroll, billing and debt management.
- Deliver to agreed SLA's within specific clients contract.
- Support and drive a high performance culture.
- Proactively manage employee turnover.
- Ensuring all business and local information is cascaded in a timely way to the team to drive employee engagement and understanding of their value and role.
- Identifying talent and creating opportunities for development.
- Supporting team with day to day activities such as recruitment and selection and management of ER cases.
- Basic knowledge of ER/HR is required to carry out investigations and disciplinaries.
- Planning of the pipeline in line with the demand of the clients with the use of planning tools.
- Produce relevant and timely management information (MI) for each site.
- Conduct monthly 1-1s using great conversations to drive performance.
- Experience of managing a multiple client base and onsite locations is preferable but not essential.
- Lead site-specific Continuous Improvement projects to add tangible value to the client.
Requirements for the role:
- Experience: Proven experience managing temporary workforces within recruitment, manufacturing, or logistics.
- Leadership: Strong people management skills with the ability to provide clear guidance to a diverse team.
- Communication: Exceptional communication skills with the ability to present to GM level.
- Mobility: A full UK Driving License is essential.
Ready to take the lead at Haydock? Apply today to start your journey with Randstad. If you want to join one of the world's largest, leading recruitment organisations, in a position that will see you engaging with key stakeholders and taking responsibility for delivering a first class service to your candidates and client then please do get in touch today by applying to the vacancy.
We are an inclusive employer and should you require any reasonable adjustments in order to complete any aspect of the recruitment process, please contact Maddie.
Account Manager in Haydock employer: Randstad Inhouse Services
Contact Detail:
Randstad Inhouse Services Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Account Manager in Haydock
β¨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for an Account Manager role, and who knows? They might just have the perfect lead for you.
β¨Tip Number 2
Prepare for those interviews! Research the company and its culture, especially if it's a big player like Sainsbury's. Tailor your answers to show how your experience aligns with their needs, and donβt forget to highlight your people management skills!
β¨Tip Number 3
Practice makes perfect! Get a friend to do mock interviews with you. This will help you get comfortable with discussing your experience managing temporary workforces and handling challenging client conversations.
β¨Tip Number 4
Donβt forget to apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Account Manager in Haydock
Some tips for your application π«‘
Tailor Your CV: Make sure your CV is tailored to the Account Manager role. Highlight your experience with managing temporary workforces and any leadership roles you've held. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this fast-paced role. Share specific examples of how you've driven continuous improvement in previous positions, as thatβs key for us.
Showcase Your Communication Skills: Since exceptional communication is crucial for this role, make sure to demonstrate your ability to present information clearly in your application. We love seeing candidates who can articulate their thoughts effectively!
Apply Through Our Website: Donβt forget to apply through our website! Itβs the best way for us to receive your application and ensures youβre considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Randstad Inhouse Services
β¨Know Your Client
Before the interview, do your homework on Sainsbury's and their operations. Understand their values, recent news, and how they manage their workforce. This will help you tailor your answers and show that you're genuinely interested in the role.
β¨Showcase Your Leadership Skills
Prepare specific examples of how you've successfully managed teams in the past. Highlight your ability to coach, develop talent, and handle challenging conversations. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
β¨Be Ready for Data Discussions
Since the role involves presenting management information, brush up on your data analysis skills. Be prepared to discuss how you've used data to drive performance improvements or make informed decisions in previous roles.
β¨Engage with Questions
At the end of the interview, have a few thoughtful questions ready for your interviewers. Ask about their expectations for the role, the team dynamics, or how they measure success. This shows your enthusiasm and helps you gauge if the company is the right fit for you.