At a Glance
- Tasks: Lead a team, manage recruitment, and ensure smooth operations for a key client.
- Company: Join Randstad, a world-leading recruitment organisation with a vibrant culture.
- Benefits: Enjoy fantastic company perks, personal development, and free onsite parking.
- Why this job: Be the face of Randstad, making a real impact in a dynamic environment.
- Qualifications: Strong customer service skills and a knack for organisation; temp recruitment experience is a plus.
- Other info: Flexible shifts available, with opportunities for career growth and professional development.
The predicted salary is between 36000 - 60000 £ per year.
Early Shift - 5 days per week (1 day per weekend) - Weekdays 6am-3pm / weekends 8am-5pm. We are also open to discussion for those more interested in a late shift pattern (1pm-10pm, 5 days per week, 1 day per weekend).
Are you looking for a position where you can have face to face time with a world leading brand? Do you like being a leader, ensuring your team achieve their goals, and being able to be a positive driving force within a global organisation? Randstad is looking for an Account Specialist to ensure the smooth running of the operation across our site in Hams Hall, on a key account in the division, Sainsburys. There is a fantastic team of Account Specialists you will be a part of, and be responsible for a section of the onsite operation.
The role encompasses worker management, alongside aspects of recruitment. You will be embedded within the client team, being the face of Randstad to them and the workers onsite, so a service driven mentality, relationship building and problem solving will all be key skills.
Responsibilities:- Client management & relationship building
- Involvement in the recruitment process
- Worker management - delivery of praise, rewarding good work with our schemes, alongside delivery of warnings, return to works & OTI's.
- Delivering on SLA's agreed with the client
- Administrative tasks and ensuring all systems are up to date
- Managing all queries from your allocated areas, including health and safety investigations, and managing any allegations or concerns that are raised
- Regular floorwalks as agreed with the client to give visibility to the client and the temporary workforce
- Attending planning meetings with the client to assess temporary worker requirements
- Have strong customer services and admin experience
- Enjoy working at a high pace
- Attention to detail
- Great organisation skills
- Have excellent communication skills and are capable of dealing with stakeholders at all levels
- Previous experience in temp recruitment is useful but not essential
- Experience working in an onsite environment is useful too.
- Fantastic company benefits
- Brilliant step to move into Account Management with a world leading company & high profile client
- Personal & professional development working towards your ambitions
- Free onsite parking, great public transport links
If you want to join one of the world's largest, leading recruitment organisations, in a position that will see you engaging with key stakeholders and taking responsibility for delivering a first class service to your candidates and client then please do get in touch today with Sam by applying to the vacancy.
We are an inclusive employer and should you require any reasonable adjustments in order to complete any aspect of the recruitment process, please contact the Internal Talent Acquisition (ITA) team.
Temporary Recruitment Account Specialist in Birmingham employer: Randstad Inhouse Services
Contact Detail:
Randstad Inhouse Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temporary Recruitment Account Specialist in Birmingham
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Randstad and Sainsbury's. Understanding their values and how they operate will help you connect better during your chat.
✨Tip Number 2
Practice your people skills! Since this role is all about relationship building, think of examples from your past where you've successfully managed relationships or solved problems. We want to see that you can be a positive driving force!
✨Tip Number 3
Be ready for situational questions! Prepare to discuss how you'd handle specific scenarios related to worker management or client interactions. This shows us you're thinking ahead and ready for the challenges of the role.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you note to show your appreciation. It’s a nice touch that keeps you fresh in their minds and shows your enthusiasm for the position.
We think you need these skills to ace Temporary Recruitment Account Specialist in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight your customer service and admin experience, as well as any relevant recruitment background. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for the role and how your skills align with what we’re looking for. Don’t forget to mention your ability to build relationships and solve problems – those are key for us!
Be Clear and Concise: When filling out your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point, so we can easily see why you’d be a great fit!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role right there!
How to prepare for a job interview at Randstad Inhouse Services
✨Know Your Shift Preferences
Before the interview, think about which shift pattern suits you best. Whether it's the early shift or the late one, be ready to discuss your preference and why it aligns with your lifestyle. This shows you're proactive and have considered how you'll fit into the role.
✨Showcase Your Customer Service Skills
Since this role involves client management and relationship building, prepare examples from your past experiences where you've excelled in customer service. Highlight specific situations where you resolved issues or built strong relationships, as this will demonstrate your capability to thrive in a fast-paced environment.
✨Demonstrate Problem-Solving Abilities
Think of scenarios where you've had to solve problems quickly and effectively. Be ready to share these examples during the interview, especially those that relate to worker management or administrative tasks. This will show that you can handle challenges and maintain a positive atmosphere on-site.
✨Research Randstad and Sainsbury's
Familiarise yourself with Randstad's values and the specifics of their partnership with Sainsbury's. Understanding their operations and culture will help you tailor your responses and show that you're genuinely interested in being part of their team.