At a Glance
- Tasks: Investigate medical devices to ensure patient safety and improve product design.
- Company: Join a leading healthcare company dedicated to quality and innovation.
- Benefits: Earn £15.99 per hour with a 4 on, 4 off schedule and full training provided.
- Other info: Collaborate globally and enjoy excellent career growth opportunities.
- Why this job: Be a technical detective and make a real difference in healthcare.
- Qualifications: Strong IT skills and logical thinking; no experience needed.
The predicted salary is between 15.99 - 15.99 £ per hour.
Quality Technician (Days) (PR-1529004) Witney, England
We are looking for a Complaints Investigator to join our Witney laboratory.
You will act as a technical detective, analysing returned medical devices to identify root causes and ensure global patient safety.
- The Schedule: 4 Days on, 4 Days off (7 AM - 7 PM).
- The Pay: £15.99 per hour.
- The Role: Perform hands-on device testing, use Excel to track quality trends, and collaborate with global teams to improve product design.
- No Experience? No Problem: If you have strong IT skills and a logical brain, we provide the full technical training.
Your work ensures that our products remain the gold standard in healthcare. You won't just be checking boxes; you’ll be performing deep-dive investigations.
- Hands-on Investigation: Meticulously examine customer-returned devices. You will use technical tools and logic to determine exactly why a product didn't perform as expected.
- Data Sleuthing: Use MS Excel and internal systems to log findings, identify emerging trends, and spot patterns that others might miss.
- Quality Advocacy: Participate in "Continuous Improvement" projects. Your findings will directly influence how we update and enhance our manufacturing processes.
- Global Collaboration: Share your insights with local and international teams to ensure corrective actions are taken across the organisation.
- Reporting: Translate technical findings into clear, concise reports for management, ensuring all investigations meet strict regulatory standards.
We are looking for a logical thinker who enjoys getting to the bottom of things.
- Analytical & Methodical: You have a "detective" mindset. You enjoy breaking down a problem and following the evidence to a conclusion.
- Documentation Focused: You understand that in the medical world, accuracy is everything. You are comfortable following strict protocols and keeping precise records.
- IT Literate: You are proficient in Microsoft Office (specifically Word and Excel) and can learn new data-tracking software quickly.
- Strong Communicator: You can explain complex technical issues clearly, both in writing and in person.
- Qualified: You have completed secondary education (Maths and English are essential). Experience in a lab or with Root Cause Analysis (RCA) is a plus, but not a requirement.
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Quality Technician (Days) in Witney employer: Randstad Finance & Commercial
Randstad Finance & Commercial is an excellent employer, offering a supportive work culture that prioritises employee growth and development. With a unique 4 days on / 4 days off schedule, employees enjoy a balanced work-life dynamic while contributing to meaningful projects that enhance patient safety in the medical device industry. The company fosters collaboration with global teams, providing opportunities for skill enhancement and career advancement in a thriving environment.
Contact Details:
Randstad Finance & Commercial Recruitment Team
